Full-Time Lead Store Associate

Full-Time Lead Store Associate

Our store employees are the face of the ALDI shopping experience. Their hard work makes it possible to uphold our company philosophy, providing quality products at the best possible price. Their smiles and pleasant demeanors keep customers coming back time and time again. Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. As a store employee, you're also responsible for merchandising product, monitoring inventory and keeping the store looking its best. It's an opportunity to get more out of your career and grow in an exciting environment.

Position Type: Full-Time

Starting Wage: $22.00 per hour

Wage Increases: Year 2 - $22.50 | Year 3 - $23.00 | Year 4 - $23.00

Work Location: Ogdensburg, New York

Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.

• Oversees the appropriate resolution of employee and customer concerns, aligning with store management as needed.
• Communicates job responsibilities and performance expectations to store personnel in the absence of store management to ensure desired results.
• Assists store management with implementing action plans to improve operating results and personnel development.
• Informs store management of team developments and concerns in a timely and effective manner.
• Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors, and business partners.
• Leads the team to develop sales, engages the team utilizing Moments That Matter to Our People, satisfies customers through Moments That Matter to Our Customers, and achieves consistent high performance.
• Understands the overarching company strategy and models the core values of the organization.
• Fosters a positive and collaborative working environment and promotes teamwork among employees.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers' vehicles from the staging area.
• Executes opening and closing duties in the absence of store management.
• Delegates and oversees the completion of tasks to store associates, cashiers, and stockers in the absence of store management.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Adheres to cash policies and procedures.
• Resolves concerns from store personnel and customers and/or refers such concerns to the store manager as necessary.
• Models, communicates and monitors compliance with established policies and processes as outlined in the Store Employee Handbook, Standard Operating Procedures and policies.
• Ensures store personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss.
• Ensures store personnel maintain zone standards and merchandising standards at all times.
• Ensures store personnel comply with the company's guidelines, policies and procedures; demonstrates appropriate interactions with co-workers.
• Supports store management in ensuring a safe working environment by rectifying and identifying unsafe conditions, including poor ergonomics and equipment concerns to prevent injuries or accidents before they occur.
• Performs general cleaning tasks to company standards.
• Other duties as assigned.

Job-specific Competencies: Knowledge/Skills/Abilities

• Ability to consistently demonstrate the ALDI Acts Competencies as outlined for the role.
• Ability to develop rapport, trust, and open communication that enhances the performance of the team.
• Ability to work independently and within a team to provide effective leadership of store personnel and achieve planned results.
• Ability to understand and implement Standard Operating Procedures and company policies to achieve the store's goals and maintain compliance standards.
• Ability to perform leadership and administrative duties.
• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Develops and maintains positive relationships with internal and external parties.
• Ability to effectively communicate both verbally and in writing.
• Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.
• Ability to establish and successfully execute plans and goals.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Education and Experience:

At least 18 years old required. High school diploma or equivalent preferred. Prior work experience in a retail environment preferred. Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another. Required to lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead. Required operation of equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler. Required to stock product in varying temperatures, including freezer and cooler environments. Required to use glass and multipurpose cleaning products.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.