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Service Desk Technician II: Advanced IT Support & Mentoring

eTRANSERVICES Corp

eTRANSERVICES is seeking a skilled Service Desk Technician Level II to provide advanced technical support. The role includes responsibilities such as troubleshooting user issues, developing training materials, and ensuring compliance with cybersecurity standards. The ideal candidate must have at least four years of IT Help Desk experience and familiarity with Microsoft environments and ServiceNow. This position emphasizes collaboration with teams and mentoring junior staff. #J-18808-Ljbffr

Vacancy posted 1 day ago
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