Service Desk Technician II: Advanced IT Support & Mentoring
eTRANSERVICES Corp
eTRANSERVICES is seeking a skilled Service Desk Technician Level II to provide advanced technical support. The role includes responsibilities such as troubleshooting user issues, developing training materials, and ensuring compliance with cybersecurity standards. The ideal candidate must have at least four years of IT Help Desk experience and familiarity with Microsoft environments and ServiceNow. This position emphasizes collaboration with teams and mentoring junior staff. #J-18808-Ljbffr
- ...Service Desk Technician II Are you looking for a challenge? Looking for an innovative organization... ...Desk Technician II to provide IT Technology Services for the Central... ...Technology Services contract, providing advanced Service Desk support by resolving workstation issues,...SuggestedFull timeContract workPart timeWork at officeRemote work
- Terrestris LLC is seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This role involves advanced Service Desk support, managing user accounts, and troubleshooting workstation issues. The ideal candidate...SuggestedRemote jobWork at office
- ...government systems and facilities The Service Desk Technician Level II provides advanced technical support and performs all duties... ...improvement initiatives. Provide mentoring and guidance to junior support... ...Minimum of four (4) years of IT Help Desk and User Support experience...Suggested
$59k - $70k
...Job Description The Help Desk Specialist II provides advanced customer service and technical support, serving as a primary... ...Act as a rapid response technician during work-stoppage scenarios... ...Provide functional guidance, mentoring, and technical support to Help...SuggestedLocal areaImmediate startRemote work- ...Koniag Professional Services LLC, a Koniag Government Services company... ..., is seeking a Program Support Analyst II with a Secret security... ...executive support combined with advanced business process evaluation.... ...working in a federal government IT or program management...SuggestedWork at officeLocal areaFlexible hours
- ...Program Support Analyst II Cahaba Federal Solutions is a rapidly growing small business specializing... ...2025, Cahaba is a trusted partner in advancing national security through innovative... ...support to Washington Headquarters Services (WHS) leadership. The analyst plans...Full timeTemporary workWork experience placement
- ...Service Desk Technician II Federal Prison Industries (UNICOR) - Information Technology Services Contract... ..., and technology programs that support federal agencies nationwide.... ...Justice. This position supports enterprise IT operations and end-user support services...Full timeContract workWork at officeRemote workMonday to FridayShift work
- Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian... ...cloud, cybersecurity, and IT modernization to solve... ...Support Analyst (Tier II) Location: Onsite (Washington... ...requires a mix of help desk, deskside, and VIP support...Full timeWork experience placementWork at officeFlexible hours
- CELESTIAL INNOVATIONS GROUP LLC is hiring a Tier II Help Desk Computer Specialist in Washington, DC. This full-time position involves advanced troubleshooting and support for desktop and laptop systems within a federal environment. Key responsibilities include resolving...Remote jobFull timeWork from homeFlexible hours
$69k - $81k
...Description The Help Desk Specialist II - Lead serves as a... ...team, providing support while leading day-to-day service operations. This... ...workflow, mentors staff, oversees ticket... ...customer service, advanced troubleshooting, and... ...point for technicians and embedded support...Local areaImmediate startRemote work$57.5k - $77.63k
...Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support... ...z/OS and TCP/IP. ~ Strong customer service skills. ~ Excellent written and verbal... ...of cloud and mobile computing, advanced analytics, and the innovations of tomorrow...Permanent employmentRemote workWorldwide$84.22k - $126.32k
...IT Desktop Support Technician II NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want... ...Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on...Temporary workRemote workFlexible hours- ...We are seeking a Help Desk Technician to join our growing... ...will be focused on both supporting recurring business... ...accounts and access; print services and printer... ...opportunities for growth and advancement, allowing you to... ...about cybersecurity and IT services, and eager...ApprenticeshipLocal area
- ...Service Desk Technician II Federal Prison Industries (UNICOR) – Information Technology... ...technology programs that support federal agencies nationwide... ...supports enterprise IT operations and end-user support... ...Technician II serves as an advanced member of the IT support...Full timeContract workWork at officeRemote workMonday to FridayShift work
$39 per hour
...Job Title: Deskside Support Technician (Tier II) Location: Washington, DC Type: Contract Contractor... ...to deliver prompt and professional service to users. Coordinate with security... ...clearance Past experience providing IT (Tier II) support in a Windows office...Full timeContract workFor contractorsWork at officeLocal area$84.22k - $126.32k
Job Summary The Desktop Support Technician II provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business. The role focuses on maintaining PEVS systems—including...Temporary workFlexible hours- ...Description SAIC is seeking a Service Desk Technician II to serve as the face of a... ...I and Tier II technical support for hardware and software.... ...experience working in an IT or Service Desk environment... ...integrator focused on advancing the power of technology and...Work at office
$40k - $68k
...Solutions is seeking a Service Desk Technician (Intermediate-Level) to... ...Tier I and Tier II technical issues for the... ...opportunities for career advancement and professional growth while supporting critical missions and operations... ...working in an IT or Service Desk environment...Hourly payContract workTemporary workWork experience placementWork at officeRemote workRelocation package$84.22k - $126.32k
NTT DATA is seeking a Desktop Support Technician II in Arlington, Virginia to provide specialized support for Prisoner Enrollment and Verification Stations (PEVS). This role involves maintaining various systems, ensuring operational integrity, and conducting diagnostics...- ...As a Help Desk Tier 2 Analyst, the successful candidate... ...be a member of the support team which serves as the... ...and quality customer service for financial systems'... ...specialists on critical IT issues. Diagnose and... ...an AWS Partner Network Advanced Tier Consulting Partner...Work at office
$34k - $57k
...Solutions is seeking a Service Desk Technician (Associate-Level) to... ...resolve Tier I and Tier II technical issues for... ...innovative projects that offer advancement and growth while... ...and Tier II technical support for hardware and... ...experience working in an IT or Service Desk environment...Hourly payContract workTemporary workWork experience placementRemote workRelocation package$28.53 per hour
## IT Data Specialist II - eDiscoveryWashington, DC, USApply NowFind out how... ...- eDiscoveryJob Category: Service Contract ActTime Type: Full... ...the District’s Litigation Support Unit, modifying and manipulating... ...deficiencies. • Performs advanced tasks related to exporting...Hourly payMinimum wageContract workFor contractorsWork experience placementFlexible hours- A leading technology services provider is seeking a Tier 2 Help Desk Analyst in Arlington, VA, to provide technical support and resolve various IT issues. The ideal candidate will possess 5+ years... ...experience and a required DoD IAT Level II Certification. This role emphasizes...
- ...client is seeking a Technical Specialist II to support the U.S. Department of the Treasury’s... ...candidate will interface with internal IT teams, third-party vendors, and Treasury... ...required. General Skills Strong customer service orientation with excellent organizational...Permanent employmentWork at office
- ...Program of Study within the Advanced Technical Center (ATC), a high... ...Assistant or Emergency Medical Technician. As integral members of the... ...Specialist will support the CAS dual enrollment students... ...supplemental instruction, tutoring, mentoring, and other forms of student‑centered...Full timeSummer workWork at office
- Revolutional is seeking a Technical Support Analyst (Tier II) to work onsite in Washington, D.C. The role requires maintaining and securing enterprise IT systems while providing comprehensive technical support to end-users. Applicants should have an active Top Secret clearance...
- ...Technologies, Inc is looking for a Mid Application Support Specialist in Washington, DC. You will provide Tier II/Tier III production support for various... ...four years of relevant experience, strong customer service skills, and familiarity with .NET and microservices...
$107.74k - $140.76k
...Family: Cyber and IT Risk Management Job... ...Access Programs (SAPs) supporting Department of... ...boundaries Perform Help Desk & troubleshooting... ...: IAT Level II or IAM Level II -... ...process that leverages advanced biometrics and artificial... ...and professional services company that...Full timeTemporary workWork at officeLocal areaImmediate startRemote workWorldwideFlexible hours$20.19 - $54.13 per hour
...Kansas City, MO Nashville, TN Description As a Support Engineer II, your role involves conducting investigations on front-end applications... ...-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future...Hourly payTemporary workFlexible hoursShift work- Cahabafederal is seeking a Program Support Analyst II located in Arlington, Virginia. This role involves providing analytical, policy, and management support to WHS leadership, and includes responsibilities such as developing internal policies, analyzing program effectiveness...
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