Senior Software Engineer, Platforms FDE

About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer‑to‑peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick‑fil‑A, Delta Airlines, and the U.S. military, Ditto powers mission‑critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast‑growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. About the Position As a Forward Deployed Engineer (FDE), you are the technical tip of the spear. FDEs are elite, versatile engineers who work shoulder‑to‑shoulder with our most critical users to solve complex challenges in real time. Your primary mission is to radically decrease the time‑to‑value of our software by integrating it directly into the user's operational environment. Because you see firsthand how our technology performs in the wild, you will also act as a crucial conduit, feeding technical insights and feature requirements back to our core product engineering team. This role requires a highly adaptable problem‑solver who is comfortable moving fast, navigating ambiguity, and figuring things out quickly in high‑stakes environments. Key Responsibilities Implement the Core Aggregation Node: Lead the on‑site architecture, deployment, and configuration of our central data hub within SOCOM's highly secure, distributed cloud environment. Architect and Manage GovCloud Infrastructure: Stand up, harden, and operate production workloads on AWS GovCloud at high impact levels, ensuring full compliance with security and accreditation requirements. Deploy and Maintain Container Orchestration: Own the lifecycle of Kubernetes clusters (including RKE2/K3s variants) across cloud and on‑premise environments, managing upgrades, scaling, monitoring, and incident response. Engineer Secure Cross-Domain Data Flows: Architect and troubleshoot data synchronization pipelines that traverse Cross Domain Solutions (CDS) and data diodes, ensuring secure, policy‑compliant, unidirectional data transfer between classification levels. Bridge the Gap: Translate the unique, edge‑case operational realities you observe (e.g., ATO constraints, network segmentation at the SOCOM enterprise level, cross‑domain latency) into actionable technical requirements for the core product development team. What You'll Need Clearance Requirement: Must hold an active TS/SCI clearance (Due to federal security clearance requirements, U.S. Citizenship is strictly required for this role). 5+ years of experience in platform engineering, DevOps, site reliability engineering (SRE), or cloud infrastructure engineering. This includes hands‑on experience deploying, configuring, and troubleshooting complex systems in live production environments. 2+ years of technical experience with container orchestration platforms and cloud‑native architectures in secure environments, including CI/CD pipeline design and infrastructure‑as‑code tooling. Demonstrated experience with AWS GovCloud or equivalent FedRAMP‑authorized cloud platforms at IL4/IL5/IL6, including a deep understanding of the compliance, networking, and architectural constraints of operating at these impact levels. A highly adaptable, problem‑solving mindset , with the ability to navigate ambiguity, move fast, and balance immediate operational fixes with long‑term technical fidelity. Strong communication skills , both written and verbal. As the crucial bridge between the operational edge and our core development team, you must be able to translate complex, edge‑case technical realities and user workflows into clear, actionable requirements for product engineers. Nice to Haves Hands‑on experience with Cross Domain Solutions (CDS) and data diodes , including architecting or troubleshooting unidirectional data flows between unclassified and classified networks. Experience with the Authority to Operate (ATO) process , including STIG implementation, vulnerability management, and working with ISSMs/ISSOs to achieve and maintain accreditation. Familiarity with SOCOM‑specific or SOF‑centric IT environments , including an understanding of the SOCOM enterprise network architecture and its unique operational requirements. Experience with GitOps workflows (e.g., ArgoCD, Flux) for managing Kubernetes deployments in air‑gapped or disconnected environments. Previous experience with event streaming or data messaging platforms (e.g., Kafka, NATS, RabbitMQ) in high‑security environments. Previous experience working directly with DoD, IC, or SOCOM customers , with an understanding of navigating classified network environments. A background in systems programming (e.g., Rust, Go, or C++), alongside standard scripting, allowing for deep optimization of platform services. Location : Tampa, FL / Fayetteville, NC (On‑site required) Clearance : Active TS/SCI The Benefits of Building with Us We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. Equal Opportunity Employer Ditto is proud to be an equal‑opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know. #J-18808-Ljbffr Ditto