ADMINISTRATIVE TECHNICIAN

Salary: $22.62 - $33.92 Hourly
Location : City of Surprise Community Center, 12641 W Santa Fe Drive, Surprise, AZ 85378, AZ
Job Type: Part-Time Temporary
Job Number: 27-00082
Department: HUMAN SERVICE & COMM VITALITY
Opening Date: 09/24/2026
Closing Date: 10/1/2026 11:59 PM Arizona

The City of Surprise Community & Resource Center is seeking its next dynamic team member to join our team assisting residents of Surprise, El Mirage, Sun City, Sun City West, Waddell, and Wittmann. If you are passionate about providing support services that foster self-sufficiency and stability during unexpected financial crises, are detail-oriented, and enjoy working in a fast-paced environment, the Surprise Resource Center is looking for you!

This position is grant funded and will last through December 30, 2026, with possible extension through June 2027.

This part-time temporary position will work approximately 28 hours per week.

Also, this position will require working until 7 p.m. two days per week.
SUMMARY
Incumbent provides customer service to the public by greeting visitors, answering questions, making referrals for the resource center programs and services, and providing support for the Community Action Program. Basic knowledge of applicable laws, regulations, and departmental policies and procedures are required at this level. Responsibilities include performing more complex data entry, compiling reports, creating basic correspondence, ordering office supplies and equipment, conducting research, and performing basic quantitative quality assurance reviews.


EDUCATION and/or EXPERIENCE
High school diploma or GED, and six months of administrative and/or customer service experience sufficient to successfully perform the essential duties of the job such as those listed on job description. Additional education cannot be substituted for experience.


CERTIFICATIONS, LICENSES, REGISTRATIONS
Must provide proof of having a Fingerprint Clearance Card (FCC) from the Arizona Department of Public Safety within 7 days of hire, or provide proof of having applied for the Fingerprint Clearance Card (FCC) within 7 days of hire. The cost of obtaining an FCC will be provided by the Human Services & Community Vitality department.
SELECTION PROCESS Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening to include:

• Criminal Background Screening
• Drug Screen
• Education & Experience Verification
• E-Verify
• Fingerprinting

To view the full job description, including work environment and physical demands, click


The City of Surprise is an EEO/ADA reasonable accommodation employer.
The City of Surprise offers Arizona State Retirement Savings (ASRS) for temporary employees working 20-31 hours per week for 20 weeks or more, per fiscal year. For more information on ASRS, please
01


I understand all criminal convictions (felonies and/or misdemeanors including DUIs) that occurred as an adult (age 18 or older) must be disclosed when answering Question 7 and disclosed in full detail in Question 8 in the Agency-Wide Questions section of this application. I also understand my failure to disclose a conviction as outlined in Question 8 may be grounds for elimination of further consideration and/or a job offer to be rescinded.

• I acknowledge the above statement.

02


Are you legally authorized to work in the United States?

• Yes
• No

03


Are you currently employed by the City of Surprise?

• Yes
• No

04


Select the option that applies to your highest level of education completed:

• Master's Degree, or higher
• Bachelor's Degree
• Associate's Degree
• High School diploma or G.E.D. awarded
• None of the above

05


How many years of administrative and/or customer service experience do you possess?

• 4 years or more
• 2 years to less than 4 years
• 6 months to less than 2 years
• Less than 6 months
• None of the above

06


A Fingerprint Clearance Card (FCC) from the Arizona Department of Public Safety is required. Proof of having a FCC card or proof of application for a FCC card must be provided within 7 days of the date of hire. The cost of obtaining a FCC will be provided by the Human Services & Community Vitality Department.Select the option that applies to you:

• I currently have a Fingerprint Clearance Card from the Arizona Department of Public Safety and will provide proof within 7 days of hire.
• I acknowledge I must provide proof of applying for a Fingerprint Clearance Card from the Arizona Department of Public Safety within 7 days of hire.

07


Do you have any experience working with social services?

• Yes
• No

08


If you answered YES to the question above, describe your experience. If you answered NO, type "N/A".
09


Have you worked with low-income populations?

• Yes
• No

10


This position will work from the Surprise Community & Resource Center. Please describe your knowledge of the Surprise Community & Resource Center and the importance of the services it provides.
11


Are you bilingual?

• Yes
• No

12


If you answered YES to the question above, in which language(s) and what is your proficiency (speak/read/write)? If you answered NO, type "N/A".
13


Hours for this position will vary, including Wednesdays and Thursdays working until 7pm. Will you be available to work this schedule?

• Yes
• No

Required Question