IT Manager

Job Description

Job Description

Company Overview:

Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 233 campuses across 24 countries. In the US, Foxconn employs 8,000 across 56 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas, and California. As of 2025, Foxconn ranks 28th among the Fortune Global 500 and reported revenue of approximately USD $259 billion.

The company’s diverse product offerings span four major segments: smart consumer electronics, cloud, and networking solutions, computing, and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together, these initiatives position the company as a leader in innovation for the 21st century.

Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods.

Job Summary:

The primary responsibility for the IT Manager is to serve as the single point of accountability for all site technology services, driving operational excellence, cybersecurity, infrastructure lifecycle management, and user satisfaction while supporting business growth and operational continuity.

Duties and Responsibilities:

• Lead IT Operations and Service Delivery Management by overseeing daily IT operations, ensuring the availability, reliability, and performance of IT services, establishing service level objectives (SLAs), and driving continuous improvements to support business operations.
• Manage enterprise infrastructure, network, and data center operations by ensuring the stability, security, and scalability of servers, storage, network infrastructure, cloud services, and data center environments while planning for future capacity and technology upgrades.
• Oversee cybersecurity and IT risk management programs by implementing security policies, conducting risk assessments, ensuring regulatory compliance, managing incident response activities, and safeguarding company systems, networks, and information assets from cyber threats.
• Manage business applications and database support by ensuring the availability, performance, and continuous improvement of enterprise applications, coordinating application upgrades, supporting database operations, and working with business stakeholders to optimize system functionality.
• Provide leadership for End User Computing (EUC) and Service Desk operations by overseeing desktop support, endpoint management, user account administration, hardware and software deployment, incident management, and customer service to deliver a high-quality end-user experience.
• Develop and execute IT strategy, budget, and governance initiatives by aligning technology investments with business objectives, managing IT budgets and vendor contracts, establishing IT policies and standards, and ensuring compliance with corporate governance and regulatory requirements.
• Lead IT projects and digital transformation initiatives by planning, coordinating, and delivering technology projects, managing project timelines and resources, collaborating with cross-functional stakeholders, and driving innovation to improve business processes and operational efficiency.
• Oversee physical security systems, including CCTV, access control, and related security technologies, by ensuring system reliability, coordinating installations and upgrades, supporting incident investigations, and partnering with facilities and security teams to maintain a secure workplace.
• Manage IT procurement, contracts, and technology assets by overseeing vendor selection, contract negotiations, software licensing, hardware procurement, asset lifecycle management, inventory control, and ensuring cost-effective utilization of IT resources.
• Lead, develop, and mentor the IT team by establishing performance goals, conducting performance evaluations, providing coaching and professional development opportunities, fostering collaboration and accountability, and building a high-performing team that supports organizational objectives and continuous improvement.

Education:

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical field.

Experience:

• 10+ years of progressive IT experience, including at least 5 years in management role.
• Experience in leading IT operations, infrastructure, cybersecurity, service delivery, and technology strategy to support organizational goals and business growth.

EEOC Statement

Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.