Appointment Setter
Virtustant
Our client specializes in connecting patients with Registered Dietitians for medical nutrition therapy and counseling. Job Description: They are looking for a bilingual Appointment Setter to support patients through the scheduling and onboarding process while providing excellent front-office support. Responsibilities of the role: Schedule and manage patient appointments. Assist patients with onboarding to the virtual consultation platform. Support patient intake and verify information. Communicate with patients via phone, email, and chat. Maintain accurate records of patient interactions. Collaborate with internal teams to ensure a smooth patient experience. Required Experience and Qualifications: Previous experience in a medical office, healthcare administration, or similar environment. Fluent in English Strong computer skills and ability to troubleshoot basic technical issues. Excellent communication and customer service skills. Strong attention to detail and organizational skills. Ability to work the required full-time schedule. Preferred Skills: Experience with telehealth or virtual consultation platforms. Patient coordination or appointment-setting experience.Knowledge of medical terminology. Personality: Patient, empathetic, and service-oriented. Highly organized and dependable. Tech-savvy and quick to learn new systems. Strong problem-solving skills and able to remain calm under pressure. Software & Tools: Medical scheduling software. Phone, email, and chat communication tools. Schedule: Full-Time (40 hours/week) Shift: 8:00 AM – 5:00 PM PST or 9:00 AM – 6:00 PM PST Days: 5 days per week (Sunday always off; rotative Saturday work with a weekday off in exchange) Salary and Benefits: Payment in USD or Local Currency according to candidate's preference. #J-18808-Ljbffr
Vacancy posted 2 days ago
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