Shuttle Driver (Seasonal)

Shuttle DriverA Shuttle Driver provides transportation services for hotel guests to and from the property in a safe and timely manner. Responsibilities include operating a shuttle van and assisting guests with lifting and storing guest luggage and items in transportation. Shuttle Drivers must maintain accurate driver logs in accordance with department and company policy and schedule cleaning and maintenance for the shuttle as needed. Shuttle Drivers must adhere to traffic laws and hotel policies, maintain a professional appearance, and provide excellent customer service throughout the journey. Strong navigation skills, a valid B driver's license, and a friendly demeanor are essential for success in this role.Minimum 1 year hotel, customer service, and driving experience.High School Diploma or equivalent education required.Will be required to work flexible scheduled shifts based on business needs. Scheduling includes holidays, nights, overnights, and weekends depending on hotel events and functions.Understand the mission, vision, and goals of the hotel.Must be able to prioritize and work efficiently with limited supervision.Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs.Strong attention to detail and the ability to handle multiple tasks simultaneously.General knowledge of the city where hotel is located and its attractions.Extensive knowledge of the hotel, its services and facilities.Strong team player, able to partner with management and other employees in a professional manner.Must have the ability to bend, squat and lift up to 50 lbs. on a regular and continuing basis.Must be able to push and pull up to 50 lbs. on a regular and continuing basis.Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.Safety requirements of PPE as needed for duty assigned and with use of required cleaning chemicals.Safely transport hotel guests to and from the propertyLift and store guest luggage and items in transportationMaintain accurate driver logs in accordance with department and company policySchedule cleaning and maintenance for the shuttle as neededProvide accurate information to guests in regards to shuttle pick-up and drop-off timesVerbally welcome and open doors for guests entering/exiting the Hotel front entranceGreet guests at their personal vehicles and explain relevant parking informationAssist guests with directions to various locationsRecommend dining establishments, entertainment venues, shopping centers, etc. as neededMaintain overall cleanliness of the front drive, lobby, valet desk, and surrounding furniture and public spaceAssist with additional Bell/Valet duties as requestedCarries out supervisor requests in accordance with hotel policies and standard operating proceduresFollow 4 Keys service standards, standard operation procedures, and safety standardsFollow all appropriate policies and procedure while constantly striving to improve all standards of operationsFollow safety and security proceduresWork cohesively with co-workers and all departments as part of a teamFollow all appropriate policies and procedures while constantly striving to improve standards of operationsAdhere to attendance and reliability standardsAdditional cleanliness or guest services duties as assigned by managementFollow all additional duties as assigned by managementAll duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: View email address on click.appcast.io Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.