Remote P&C Service Team Lead — Coach & Optimize
Openkrill
New York, NY
- Remote job
Openkrill is seeking a Service Team Lead to drive exceptional customer service by leading a remote service team and overseeing day-to-day call center operations, ensuring quality, compliance, and customer satisfaction while enabling agents to retain customers and uncover cross-sell opportunities across insurance products. The role emphasizes coaching and training, reviewing performance reports, and building an expert on agency decisions, developing the team to use best-in-class service practices #J-18808-Ljbffr Openkrill
Vacancy posted 2 days ago
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