Human Resources Manager

Job Description

Job Description

Hunter Health provides all-encompassing care for the Wichita community, including medical, dental, behavioral, vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their whole wellbeing. Our Hunter Health team is at the heart of our operations. From the initial interaction with a new patient to empowering individuals with the knowledge to manage their health - it begins with each member of our staff. Regardless of role or responsibility, every team member is a valuable part of living our mission and upholding our positive work environment with our Standards of Culture. 

We exist to improve the health and wellbeing of  everyone  in our community. 

Schedule : Monday through Friday, 8:00am - 5:00pm

Full Time Benefits :

30 days of PTO per year, plus 10 paid holidays.

Employer-paid Benefits include:

• Basic life insurance
• Short-term disability
• Long term disability
• Employee Assistance Program with 12 free sessions per year
  

Optional Benefits include:

• Medical
• Dental
• Vision
• Supplemental life insurance
• Accident and critical illness insurance
• Identity Theft Insurance
• 401k with Safe Harbor Plan match

Summary: The Human Resources Manager is responsible for leading the day-to-day operations of the Human Resources department and ensuring the effective delivery of human resources services that support organizational goals. The Human Resources Manager oversees and performs recruitment, onboarding, employee relations, performance management, compliance follow-through, leave administration, credentialing, compensation and benefits administration, and employee development activities while providing guidance and support to leaders throughout the organization. Working collaboratively with organizational leadership and subject matter experts, the Human Resources Manager is also responsible for maintaining compliance with all federal grants, HRSA, HIPAA, federal and state employment law and regulations, and Hunter Health Clinic (HHC) policies and procedures.

Essential Functions:

• Manages the daily operations of the Human Resources department, ensuring efficient, responsive, and high-quality HR services including, but not limited to, compensation, benefits, administration of leave, employee relations, credentialing and privileging, workplace injuries, compensation, and professional development.
• Supervises Human Resources staff by establishing priorities, assigning work, providing coaching and feedback, and supporting professional development.
• Partners with organizational leaders to support staffing needs through effective workforce planning, recruitment, selection, and onboarding activities; ensures positions are filled efficiently while promoting a positive candidate experience.
• Serves as the primary Human Resources resource for employee relations matters by providing guidance, conducting investigations, resolving workplace concerns, and recommending appropriate courses of action.
• Provides day-to-day support and coaching to leaders regarding employee performance, attendance, corrective action, policy interpretation, documentation, and employment practices.
• Manages and participates in the administration of employee performance management processes, ensuring timely completion of evaluations and supporting leaders in employee development.
• Administers or oversees employee leave programs, including Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) accommodations, and other protected leaves while ensuring compliance with applicable laws.
• Manages and performs functions related to employee benefits administration, workers' compensation, unemployment claims, credentialing and privileging activities, and other employee lifecycle processes.
• Monitors compliance with federal, state, and local employment laws and regulations, while learning to proactively identifying operational compliance concerns and ensuring appropriate follow-through.
• Coordinates HR compliance activities including required reporting, audits, Affirmative Action Plan administration, EEO reporting, HRSA requirements, grant compliance, and other regulatory requirements; collaborates with Finance, Quality, Compliance & Risk, and organizational leadership to support audits, reporting requirements, and organizational initiatives.
• Reports and monitors Human Resources metrics and operational performance to identify workflow improvements and opportunities to enhance service delivery.
• Assists in the development, implementation, communication, and consistent administration of Human Resources policies, procedures, and best practices.
• Coordinates employee engagement initiatives, recognition programs, training activities, and organizational development efforts that support a positive workplace culture.
• Maintains confidentiality of employee information while exercising sound judgment and professionalism in all Human Resources activities.
• Supports organizational initiatives and continuous improvement efforts that enhance employee engagement, operational effectiveness, and organizational performance.
• Travels when necessary to meet operational needs.
• Performs all other duties as assigned.

Qualifications:

• A bachelor’s degree in human resources, business administration or a related field is preferred; an equivalent combination of education and experience will be considered.
• A minimum of 5 years of human resource experience is required with progressively responsible roles preferred.
• SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) is highly preferred.
• Experience administering employee relations, recruitment, leave administration, employee benefits, compensation, performance management, employment law compliance, and HRIS systems is required.
• Experience in healthcare, Federally Qualified Health Centers (FQHCs), or other highly regulated environments is preferred.
• Working knowledge of employment laws including FLSA, FMLA, ADA, EEO, OSHA, and other applicable federal and state employment regulations is required.

Skills:

• Listens, identifies, and responds quickly and effectively to internal and external needs.
• Communicates professionally and effectively with employees, applicants, leaders, patients, and external partners.
• Displays exceptional organizational skills with the ability to prioritize multiple responsibilities and meet deadlines.
• Demonstrates sound judgment, professionalism, and effective decision-making skills.
• Builds positive working relationships through collaboration, diplomacy, and trust.
• Coaches managers confidently while balancing employee advocacy with organizational needs.
• Demonstrates conflict resolution, problem-solving, and employee relations skills.
• Maintains confidentiality and exercises discretion when handling sensitive information.
• Utilizes teamwork to achieve desired results and contributes to organizational initiatives.
• Pursues goals with commitment and shows initiative.
• Demonstrates accuracy, thoroughness, and reliability and strong attention to detail.
• Evaluates own performance, accepts constructive feedback to continue learning, and seeks opportunities for continued professional growth and development.

Physical and Mental Demands of the Job:

All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Talking: The ability to speak clearly and effectively.
• Average Hearing: The ability to hear average conversations and respond accordingly.
• Repetitive Motion: The ability to sit, stand, walk and use hands to handle, feel and reach.
• Finger Dexterity: The ability to use fingers to make small movements such as typing, picking up objects and pinching fingers together.
• Average Visual Abilities: The ability to focus on items clearly, including close vision, color vision and the ability to adjust focus.
• Working Conditions: The ability to work in a well-lit, climate-controlled environment, with a noise level that is occasionally high. There is potential exposure to infectious diseases.
• Physical Strength: The ability to occasionally lift and/or move up to 30 pounds.
• Mathematical Ability: The ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  This is not an exhaustive list of all duties and responsibilities associated with this job. Hunter Health Clinic Inc. reserves the right to amend and change responsibilities to meet business and organizational needs. 

To learn more about Hunter Health, our services and our impact on the community, visit our website at  

Hunter Health provides equal employment opportunities to persons without regard to race, religion, color, ancestry, genetic information, sex, pregnancy, marital status, national origin, age, disability or veteran status, and any other status protected by federal, state, or local laws. HHC is committed to taking affirmative action to employ, and advance in employment, disabled persons and veterans.

As an Urban Indian Health Program, Hunter Health Clinic, Inc. (HHC) adheres to the Indian Preference in Employment as stated in the Federal Acquisition Regulations System (48 C.F.R. § 326.501–505). Training and employment preferences and opportunities shall be provided to Native Americans regardless of age (subject to existing laws and regulations), sex, religion, or tribal affiliation. Applicants claiming Indian Preference may be asked to provide documentation of eligibility.

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