Department Coordinator

Job Description Stefanini Group is looking for a Department Coordinator for a globally recognized company! Black & Veatch's Business Enablement team consists of critical groups that help enable professionals, projects, and businesses to be as successful as possible. Functions in this group include Digital & Information Technology, Global Finance, Global Human Resources, Legal, Risk Management, and Government Affairs and Real Estate and Building Services. Key Responsibilities Establish and maintain strong working relationships with internal clients throughout the organization. Collaborate closely with the Digital and Information Technology teams and other relevant departments to ensure alignment of business needs and ensure superior and comprehensive employee experience. Assist with new hire and onboarding processes. Support the IT Software renewal and approval processes. Act as point of escalation for requests and incidents for business sectors, ensuring issues are resolved quickly and effectively. Provide assistance and training for IT tools, equipment, and systems. Lead and contribute to process improvement initiatives, identifying opportunities to increase efficiency and service quality. Assess the needs of Black & Veatch professionals and provide recommendations for service delivery improvements. Assist the Audio-Visual team with Microsoft TEAMS support. Assist with special projects within the department and team. Minimum Qualifications Self‑motivated with a positive customer service attitude focused on a positive employee experience. Excellent communication skills, with the ability to listen effectively, comprehend internal client needs, explain technical details in user‑friendly language, and employ a proactive approach to problem‑solving. Detail‑oriented with exceptional problem‑solving skills, and the ability to handle multiple projects simultaneously. 4+ years of related experience in an IT or administrative support role. Generally familiar with IT connectivity, systems, and hardware. Willing to participate in occasional travel. All applicants must be able to complete pre‑employment onboarding requirements (if selected), which may include any or all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with applicable laws and regulations. Preferred Qualifications Hands‑on experience with ServiceNow. History of successful process improvement implementations is a plus. Ability to work both independently and with a group. Occasional overtime and weekend work may be required. Work Environment / Physical Demands Ability to lift up to 50 pounds, sit, stand, and walk for extended periods. Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance, and work assignments. #J-18808-Ljbffr Stefanini North America and APAC