Technical Operations Analyst

Technical Operations Analyst, Chicago, IL

We are currently looking for a Technical Operations Analyst for a great opportunity in the Chicago Loop. The company participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development. This position is 100% Onsite.

Technical Operations Analyst Responsibilities

- Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment.
- Coordinate, plan, and execute firm-wide changes within a global change management framework.
- Providing end user support to employees in Chicago corporate offices and abroad.
- Install, configure, maintain and troubleshoot PC hardware and software.
- User provisioning.
- Providing support for conference room technologies.
- Evaluating and recommending new hardware and software technologies or solutions.
- Assist in procuring, managing, and maintaining technology inventory.
- Support other key initiatives as the business dictates.
- On call coverage in a team rotation.

Technical Operations Analyst Qualifications:

- Need a bachelor's or associate degree, preferably in a technical area such as computer science or engineering.
- Exceptional communication and collaboration skills.
- Strong experience supporting and configuring Windows Server, Windows 11.
- Strong knowledge of Group Policy and Active Directory.
- A self-motivated personality with a passion for solving complex problems.
- Proficient in Linux.
- Understanding of networking concepts such as DNS, TCP/IP, UDP, and related protocols.
- Passionate about technology.
- Ability to manage projects independently.

Technical Operations Analyst Preferred Qualifications:

- Intune management experience.
- Previous mobile device management experience.
- Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket).
- Familiar with SQL or similar relational database system.

Benefits include medical, dental, vision, health savings account, life insurance policy, short-term/long-term disability insurance, employee assistance program, etc.

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