AI & Innovation Communications Manager

Responsibilities

We're looking for an experienced communications professional to join our AI + Innovation Communications team. In this role, you'll help build trust in how AI tools can empower human creativity, partner cross-functionally to help mitigate AI-related reputational risks, and manage proactive and reactive media engagement and speaking opportunities. You should have a strong understanding of the AI and/or professional content creation landscapes, be able to translate complex technical topics into clear narratives, and be comfortable working independently and collaboratively with multiple stakeholders across timezones. You'll join a team that helps shape public understanding of how we use technologies like AI to inspire creativity, enable discovery, and keep people safe, through proactive communications and strategic counsel to cross-functional teams including product, legal, public policy and more. Responsibilities: - Help develop and evolve our AI narrative through messaging documents, newsroom posts, statements, Q&As, and spokesperson materials. - Support the development of global communications campaigns that highlight the positive ways AI is supporting creators of all kinds. - Drive proactive speaking and events strategies, including identifying opportunities prepping spokespeople, and drafting materials - Pitch AI creativity stories to media proactively and handle reactive media inquiries. - Provide strategic counsel to product teams working on AI-related projects still in development. - Identify emerging areas of reputational risk and proactively shape strategies and messaging to address them.

Qualifications

Minimum Qualifications: - 5+ years experience in communications, with direct experience engaging with journalists, prepping spokespeople, and staffing tier one events - Strong track record of translating complex or technical concepts into compelling narratives for both expert and non-expert audiences - Experience working with product, legal, and public policy teams to create impactful campaigns and minimize risk - Experience staffing tier one events - Strong analytical judgment, with the ability to assess reputational risk and advise accordingly - Thrives in fast-paced environments, with a proactive and solutions-oriented mindset Preferred Qualifications - Experience working with, and telling stories about, creators or clients - Strong familiarity with AI and/or the entertainment and content creation landscapes

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $121600 - $220400 annually.


Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.


Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).


The Company reserves the right to modify or change these benefits programs at any time, with or without notice.


For Los Angeles County (unincorporated) Candidates:


Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:


1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;


2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and


3. Exercising sound judgment.


About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.


We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.


Diversity & Inclusion


TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at