Account Manager

Account Manager, US Petcare Division

Location: Wilmington, NC

Position Summary

We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory.

Position Responsibilities

Sales Performance

• Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography.
• Successfully launch new products, service offerings and generate new equipment leads.

Selling Skills, Technical Knowledge, and Customer Value Delivery

• Consistently demonstrate Solution Selling capabilities.
• Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise.
• Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account.
• Interact with customers following all Zoetis promotional guidelines.

Territory Management and Teamwork

• Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI.
• Meet field activity expectations including sales call activity and investment in medical education programs.
• Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations.
• Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork.

Education and Experience

• Undergraduate degree (BS/BA) required.
• Success in previous roles including creatively finding opportunities or solving problems to drive sales performance.
• 3-10 years of documented and successful consultative sales experience.
• Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic.
• Uses analytics and insights to enhance decision-making and tactical execution.
• Follow-through and attention to detail.
• Ability to manage assigned expense budgets.
• Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages.
• Demonstrated ability to work independently and in a close team environment, self-starter.
• Animal Health experience and knowledge of small animal veterinary medicine.
• Exhibit willingness to accept and incorporate feedback.

Technical Skills Requirements

• Verbal, written, presentation, interpersonal, and communication skills.
• Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems.

Physical Position Requirements

Ability and willingness to travel and work some evenings as required by the position.