Forward Deployed Software Engineer

Forward Deployed Engineer

Veritus Agent is building the first fully AI-native voice agent platform for consumer lending and collections. We're a YC-backed team with leadership from Best Egg, PayPal, Divvy, and Lending Club—on a mission to modernize legacy call centers with real-time AI agents that drive higher conversions, lower costs, and better borrower outcomes. The Opportunity

We're hiring a Forward Deployed Engineer to help scale our AI voice agents as we move from product-market fit into rapid growth. This is a hands-on, client-facing engineering role responsible for translating real-world requirements into production AI agents. You'll work closely with customers, sales, and engineering to:

• Translate customer-specific requirements and compliance constraints into robust, testable logic
• Write tools and backend integrations that allow agents to interface with external systems (APIs, CRMs, payment platforms, etc.)
• Tune latency, responsiveness, and voice quality using platforms like OpenAI, ElevenLabs, and Deepgram
• Design A/B tests to optimize business outcomes and regulatory adherence

You'll thrive in this role if you:

• Have a proven track record of building software in TypeScript or Python
• Experience building and consuming APIs
• Have experience working with AI systems, orchestration frameworks, or LLM evaluation tools
• Are excited by the unique challenges of building low-latency, interruptible real-time voice systems
• Are motivated by delivering measurable impact in regulated, high-trust domains like finance or healthcare
• Enjoy operating close to the customer and iterating quickly based on live data and feedback
• Want to be part of a high-ownership, execution-focused team solving meaningful problems

Nice to have:

• Familiarity with voice design, turn-taking, and dialog systems
• Experience in financial services, healthcare, or other compliance-heavy environments
• Fluency in Spanish