Inside Sales Representative

Job Description

Job Description

Sales Representative – Phone Closer - HVAC

Location: Jacksonville, FL (On-Site)

Compensation: Base + Aggressive Bonus Structure

Top Performers Earn $100K+ Annually

J&W Heating and Air + Plumbing is hiring an Inside Sales team member to support real-time coordination between our HVAC technicians in the field and homeowners exploring repair, replacement, or upgrade options.

This role is focused on sales execution, not cold calling. You’ll work with warm, inbound leads, assisting in presenting and closing estimates over the phone—often while the technician is still on-site. If you can move fast, listen well, and close with confidence, this is a high-reward role.

What You’ll Do

• Engage in live sales coordination with HVAC technicians and homeowners

• Speak directly with customers during active service or estimate appointments

• Guide conversations, confirm next steps, and close jobs over the phone

• Follow up on open estimates and unconverted leads

• Own your assigned call-by-call lane, tracking activity and outcomes

• Consistently meet and exceed sales KPIs and close rate targets

What You’ll Get

• High-income potential: base pay + performance-based bonuses

• A full pipeline: no cold calling—just active leads and real-time opportunities

• Full benefits: medical, dental, vision, PTO, and 401(k) with company match

• Ongoing support: daily access to sales leadership and coaching

• Career growth: a clear path for advancement based on performance

What You Bring

• Experience in inside sales, phone-based closing, or customer-facing sales roles

• Strong communication skills and a comfort level handling objections on the fly

• A fast-paced, focused, and highly self-motivated mindset

Benefits :

We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

• Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
• Dental Insurance: Dental coverage with low weekly premiums.
• Vision Insurance: Vision coverage with low weekly premiums.
• Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
• Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
• Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
• Additional Life Insurance: Optional additional life insurance coverage available.
• Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
• Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.
• PTO and Paid Holidays Available

Apply Today

If you’re ready to turn active service calls into closed deals—and want to join a company where performance is rewarded—apply now at