Ecommerce Coordinator

Our client is currently seeking an e-commerce Merchandise coordinator.

Role is 3 days in office and 2 days remote in Midtown Manhattan.

Job Summary/Purposes

The E-Commerce Merchandising Coordinator supports the Americas digital business across Women’s and Men’s, on the brand's website and third-party retail partner sites. Responsible for keeping assortments accurate and well positioned online, tracking sales and inventory performance, and coordinating day-to-day execution with HQ, internal teams and marketplace partners.

Responsibilities

Site merchandising and product publishing

• Manages daily product publishing and depublishing on company website in partnership with HQ, ensuring new arrivals, launches and replenishment go live on time and accurately
• Supports category page and visual merchandising updates across the US, Canada and Brazil sites, including merging Women’s and Men’s sorts in the VM tool
• Audits the site regularly for broken links, out-of-stocks, incorrect pricing and assortment gaps, and escalates issues to the right owner
• Logs and follows up on site and tech issues with HQ and IT through to resolution
• Manages e-commerce made-to-order and special requests end to end, from HQ feasibility and submission through store assignment, shipping and tracker updates.

Sales and inventory analysis

• Pulls and prepares weekly sales reporting by category, style and channel, including weeks of coverage, unit sales, and returns
• Monitors e-commerce inventory levels and flags stock risks, proposing pushes, transfers or protection to maximize sales opportunity
• Supports the preparation of the weekly sales recap and ad hoc analysis for leadership
• Assists with competitive analysis on pricing, assortment and site experience

Third-party marketplace support

• Supports day-to-day management of retail partner sites (Saks Fifth Avenue, Neiman Marcus, Bloomingdale’s, and Holt Renfrew), including assortment setup, category mapping (Mirakl) and SKU publishing and removal
• Tracks partner compliance deadlines and open issues, and maintains a clear status log
• Audits brand presentation on partner sites (landing pages, imagery, copy) and documents gaps for follow-up
• Prepares partner performance data (GMV, sell-through, returns) ahead of partner calls

Launches and campaign support

• Prepares visual merchandising, product lists and recaps for seasonal drops, capsules and key campaigns
• Coordinates with HQ to ensure product, timing and site placement are aligned for each launch

Knowledge and Skills

• 1+ years of experience in e-commerce, merchandising, retail or client-facing luxury roles
• Luxury industry experience strongly preferred; deep product and client knowledge is a plus
• Strong analytical skills; proficient in Excel (pivot tables, VLOOKUP/XLOOKUP) and PowerPoint
• Highly organized, detail oriented and able to manage multiple deadlines in a fast-paced environment
• Clear, confident written and verbal communication; comfortable following up with internal teams and external partners
• Familiarity with PIM, marketplace or ERP systems (Akeneo, Mirakl, SAP) a plus; willingness to learn new tools quickly