Webber_Tow Truck Operator

Job Title

Responsible for efficient arrival to and recovery from incidents within the tunnel and roadway project while providing professional and courteous assistance to motorists.

Primary Duties and Responsibilities

• Assists motorists with their disabled vehicles and providing traffic control and other assistance as needed at motor vehicle collisions.
• Patrols within the tunnel and roadway network and assist stranded motorists by making quick-fix repairs including changing tires, providing gas, and jump-starting vehicles.
• Offers tow services to inoperable vehicles within the roadway network.
• Assists at motor vehicle collisions by stabilizing the accident scene and to designated sites.
• Strong knowledge of Freeway Service Patrol guidelines and operations in the state of California.
• Ability to liaise and clearly communicate with motorists, first responders, and Tunnel Operators during an incident.
• Creates safe Maintenance of Traffic (M.O.T) control by setup and removal of traffic control devices including cones, message/arrow boards, temporary signage, etc.
• Document, maintain and archive all incidents, logs, and observations.
• Initial Incident Commander in all Roadway and Tunnel Emergencies.
• Liaise with the Project Engineer, Electrician, or Maintenance Technicians on any traffic related maintenance activity.
• Follow all procedures established for activities relating to duties of Tow Truck Operator and Tunnel Operator.
• All other duties as assigned.

Knowledge, Skills & Abilities

• Ability to safely remove vehicles from the roadway while taking direction and clearly communicating to the Tunnel Operators, Incident response Crews, California Highway Patrol, and other responding agencies.
• Ability to document actions
• Knowledge of Freeway Service Patrol and/or AAA protocols, tow truck operations and incident management.
• Ability to cooperate and communicate with co-workers and supervisor.
• Ability to understand instructions furnished in written, oral, or diagram form.
• Ability to read and interpret documents such as, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to pass a background check and CHP approved training course.
• Ability to drive a flatbed tow truck and respond to the scene of an incident.

Education and Experience

HS Diploma or GED

Valid driver's license and acceptable driving record (Required)

3-5 years' work experience with tow truck operations, preferably Freeway Service Patrol

Knowledge and experience with a flatbed tow truck in responding to the scene of an incident within the roadway.

Must be able to meet DOT certification requirements

CDL(Asset)

Must possess or be able to complete CHP approved tow truck training course and continuing education

Possess basic mechanical aptitude, courteous and professional to customers, and friendly attitude

Documentation of actions and observations during response to and recovery from an incident

Ability to be trained as a Tunnel Operator

Current certificate of completion of a California Tow Truck Association (CTTA) Light Duty Level I and/or II is highly desirable.

Work Conditions/Physical Demands

Ability to lift up to 60 pounds unassisted

Use manual and powered pneumatic, hydraulic, gas, and electric powered tools and equipment

While performing the duties of this job, the employee is routinely exposed to outside weather conditions including extreme heat and cold.

Occasional exposure to wet and/or humid conditions; high precarious places; fume or airborne particles.

Occasional exposure to toxic or caustic chemicals

Noise level in the work environment is usually moderate to high on the roadways.

Practice safe work methods to remain accident and injury free.

Ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.

You will be required to wear Personal Protective Equipment (PPE) appropriate to your job.

The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Webber, LLC provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber, LLC complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.