Phlebotomist/Lab Support Tech I - Franklin Site 24 hours, Evenings

Lab Support Tech I

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Lab Support Tech I cordially greets and receives patients, ascertains their needs, and appropriately directs them. This role includes computer and telephone use, clerical duties, and performing phlebotomy procedures, including blood cultures, EKGs, breath tests, MRSA and COVID swabbing.

Major Responsibilities:

• Collects blood samples using appropriate venipuncture techniques across all age groups.
• Follows departmental protocols for sample collection.
• Communicates difficulties or complications to supervisors and maintains professional conduct.
• Receives specimens in the computer system.
• Labels and prioritizes specimens accurately.
• Transports specimens promptly and redistributes them per protocol.
• Maintains a clean and organized drawing station or cart.
• Registers all courier-delivered specimens accurately and efficiently.
• Demonstrates mastery of hospital information systems.
• Answers and transfers calls courteously and efficiently.
• Performs heel sticks and PKU collections proficiently.
• Adapts to workflow changes and staffing needs.
• Restocks supplies and reports low inventory.
• Uses Responder 5 efficiently and works independently.
• Applies knowledge of growth and development stages to patient care.

Position Qualifications:

• High School Diploma or equivalent
• Valid driver's license
• Preferred: Phlebotomy training, ASCP certification or eligibility
• Phlebotomy experience
• Computer and keyboard proficiency
• Fluent English communication skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.