Assistant Manager - RDC

8251 W Union Hills Dr Glendale Arizona, 85308, View phone number on click.appcast.io Starting Pay :$47,000.00 Annual Position Description: Provides oversight, leadership and achievement of results for multiple Retail Donation Centers (RDC) for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects of daily operations; leading the team and driving the business. Provides leadership and general management skills for both short and long-term success. Key responsibilities include operations, financial management, human resources, and Team Member training & development. Builds and retains motivated high performing teams through effective leadership of line management. Essential Duties and Responsibilities: - Executes operations plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for Retail Donation Center's (RDC's). - Ensures payroll costs and operating costs are managed to budget. - Ensures Team Members deliver excellent customer service to donors and customers. - Works to de-escalate customer situations while finding an appropriate solution. - Coordinates with the Manager of Donor Services to analyze, identify and execute strategic goals and objectives. - Ensures locations are clean, well-kept, and reflect the Goodwill brand appropriately. - Maintains the day-to-day operations of multiple RDC sites including managing and meeting team member and customer needs. - Ensures that team members are operating per company...