Medical Assistant

POSITION SPECIFICS

University Health Services (UHS) is seeking a dedicated Medical Assistant to help deliver high-quality clinical services to our campus community. In this role, you’ll play a vital part in ensuring a welcoming, efficient, and compassionate environment. This role is responsible for providing intake services, assisting clinicians with treatments, completing procedures as ordered, and accurately entering information into the electronic health record (EHR). The position supports patient care by performing clinical tasks, maintaining medical records, and ensuring a safe and organized environment. The Medical Assistant provides clinical, administrative, and educational support; blends direct patient care, health education, emergency response, and operational coordination to promote the health, safety, and wellbeing of the university community; functions under the supervision of licensed medical providers; and contributes to both individual patient care and health initiatives.

Responsibilities

• Conduct patient intake, including medical histories, allergies, vital signs, and immediate concerns; accurately document health information in the electronic record; report findings and areas of concern to medical staff
• Assist clinicians and nurse practitioners during examinations, treatments, and minor procedures
• Perform clinical tasks within the designated scope of care, such as phlebotomy, wound care, ECGs, specimen collection (urine, blood, swabs), injections, medication administration (as delegated), suture/staple removal, and basic lab testing
• Prepare and maintain exam rooms, ensure proper sterilization and inventory of medical supplies, properly dispose of biohazardous waste, and monitor for expired medications or materials
• Provide patient education on diagnoses, medications, treatment plans, and preventive health practices
• Assist with health programs such as CPR, AED, Stop the Bleed, First Aid, and wellness workshops
• Distribute educational materials related to disease prevention, substance use safety, sexual health, and mental well-being
• Support peer education initiatives and collaborate with student organizations and departments to promote public health awareness
• Maintain accurate and confidential patient records in compliance with institutional and HIPAA standards
• Serve as liaison with university health partners and off-campus providers for referrals and continuity of care
• Assist with immunization reporting, flu vaccine clinics, and special health campaigns
• Maintain emergency response equipment and ensure readiness of event medical kits and AEDs
• Participate in staff meetings, quality improvement initiatives, and continuing education to maintain clinical competence
• Identify opportunities for improved efficiency, safety, and service quality
• May handle patient scheduling, front desk operations, phone calls, billing coordination, and data entry
• May work with student employees or work-study staff and train them in clinic protocols and customer service procedures
• May provide immediate assessment, stabilization, and coordination of care during medical emergencies and athletic or special events
• May work collaboratively with athletic trainers, campus police, and local EMS to ensure prompt and effective emergency response

Minimum Education, Work Experience & Required Certifications

• General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; Relevant education accepted in lieu of experience
• Required Certifications: Medical Assistant - American Association of Medical Assistants

Background Checks/Clearances

• PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check
• Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

• The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.
• Salary Structure - Information on Penn State's salary structure
• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.
• For more detailed information, please visit our Benefits Page.

EEO IS THE LAW

• Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
• If you are unable to use our online application process due to an impairment or disability, please contact View phone number on click.appcast.io.
• Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive.
• We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

Campus Security Crime Statistics

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Company Culture

There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

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