Director of Hospitality - Luxury Senior Living

Calligraphy Westwood Village

Calligraphy is a place where lifelong thinkers, doers, and leaders find a home. Our select collection of exclusive communities provides an inviting setting for the next chapters of such richly fulfilling lives to unfold. Our communities are highly regarded for their exceptional standards of hospitality, care, timeless design, and innovative signature experiences, allowing members to gain exposure to new ideas, activities, cuisines, and passions.

Each community blends simple elegance and refinement with a unique local culture. We are an extension of the beauty, art, food, music, and vibrancy of Westwood Village. Our members belong to something rare and special, fostering meaningful connections as they explore and discover all that is yet to be lived. It is both liberating and comfortable to live with less restraint in a place where your values, unique needs, and preferences are shared and celebrated.

About Discovery Management Group

Discovery Management Group leads one of the nation's most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022-2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

POSITION SUMMARY

Join Calligraphy Westwood Village, a luxury senior living community where exceptional hospitality, vibrant experiences, and meaningful connections define daily life. As a front-of-house hospitality leader, you will play a key role in delivering a refined, high-touch dining experience that enhances resident satisfaction and community culture. This role offers the opportunity to lead a dynamic team while shaping service standards in an environment that blends elegance, innovation, and personalized care. If you are passionate about hospitality and creating memorable experiences, this is a chance to make a lasting impact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Develop and implement hospitality standards and procedures.
• Manages dining room operations, bar services, and counter-service areas.
• Supervises and coordinates the activities of front-of-house staff.
• Ensures proper setup and cleanliness of dining areas and service stations.
• Monitors resident and guest satisfaction and address any concerns or complaints.
• Plans and coordinates special dining events and activities.
• Manages hospitality budgets and controls labor costs.
• Hires, trains, and supervises front-of-house staff.
• Ensure compliance with all food safety and sanitation regulations.
• Develops and maintains relationships with residents, families, and guests.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises employees in the Dining Room (front of the house). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Educational Requirements and Experience :

• Bachelor's degree in hospitality management or a related field preferred.
• Minimum of five (5) years of experience in hospitality management, preferably in a senior living or hotel setting.
• Previous experience in a supervisory role.
• Successful completion of a recognized managers food safety course must be obtained within probationary period of employment.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It's just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we're unified by certain, core values, which we call our "Pillars of Excellence." They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You'll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).


Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit:


JOB CODE: 1008783