Branch Sales Associate

Sales AssociateThe Sales Associate’s duties and responsibilities include working closely with customers to determine their product/service needs, answer product questions, and recommend solutions. Our ideal candidate is able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you must stay up to date with product features and promotions.Ensure high levels of customer satisfaction through excellent sales serviceAssess customer needs and provide information on product featuresWelcome customers to the store and answer their queries“Go the extra mile” to drive salesMaintain in-stock and presentable condition of assigned areasActively seek out customers in storeRemain knowledgeable on Russo products/services offered and discuss appropriate optionsProcess POS (point of sale) purchasesCross-sell productsCollaborate with co-workers to ensure supreme customer serviceBuild productive and trusting relationships with customersComply with inventory control proceduresSuggest ways to improve sales (e.g., planning marketing activities, turning over showroom floor, etc.)Other tasks assigned by managementGenuine enthusiasm for the company and our products/servicesAbility to empathizeWillingness to learn and positive attitudeAttention to detail and problem-solving skillsStrong written and verbal communicationMaintain knowledge of outdoor power equipmentTime management and organizational skillsAbility to maintain a consistent teamwork mentalityExcellent computer skills (Excel, Outlook, Word, Teams)Hands-on experience with POS systems; Microsoft NAV experience is a plusBasic understanding of sales principles and customer service practicesAbility to work in a fast-paced environmentStrong sense of personal responsibilityBilingual is a plusHigh school diploma or equivalentPrevious sales experience preferredProven work experience as a Retail Sales Associate, Sales Representative or similar roleEmployee must possess the ability to lift, carry, push, and pull materials and objects weighing between 40-50lbsRequired to bend, stoop, kneel, squat, reach, and climb to perform workMay be required to stand, walk, and use hands/fingers for long periods of timeMay be required to look at a computer screen for long periods of timeFlexible scheduling (Open Saturdays till noon, closed Sundays!)Paid time offPaid vacationOvertime opportunityMajor medical- BlueCross BlueShieldVision and dental coverage401(k) employer match contribution- WE MATCH 100%FREE company apparelWellness programsProfessional development opportunitiesEmployee discountRusso Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.