Senior Manager, Patient Engagement Liaison - West

Senior Manager, Patient Engagement Liaison (West territory) Responsibilities: Assess and tailor support based on individual patient needs (disease state, demographics, treatment stage). Communicate effectively with patients and care partners throughout the treatment journey. Coordinate across stakeholders (care partners, clinical practice staff; Patient Access Specialists; Field Reimbursement Managers). Track and document patient journeys in CRM systems (needs, sites of care, dosing schedules). Conduct timely follow-ups. Maintain knowledge of Genmab products and associated disease states. Educate patients and care partners with accurate, up-to-date clinical information. Complete and maintain required Adverse Event and Pharmacovigilance training. Requirements Native Spanish speaker (ability/willingness to enhance medical Spanish proficiency). BSN required; Master’s preferred. 6+ years of clinical oncology experience. Nurse navigation and/or OCN certification preferred. Preferred: pharmaceutical/patient support program experience, including CRM systems/virtual telephony, motivational interviewing, and patient/nurse support program delivery. Skills & Competencies Strong communication/interpersonal/listening skills; explain complex clinical info clearly and empathetically. Critical thinking/problem-solving; leadership to influence stakeholders; strong organization/time management. Compassion and emotional intelligence. Additional Requirements Travel domestically up to 40% (overnight); work remote and office-based. Compensation & Benefits (US candidates) Salary band: $144,400–$216,600. First-year eligibility (regular full-time): 401(k) 100% match up to 6%; medical/dental/vision; paid vacation/sick/holidays; 12 weeks paid parental leave; backup care/support resources; commuter benefits, tuition reimbursement, Lifestyle Spending Account. #J-18808-Ljbffr Scorpion Therapeutics