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IT Service Desk Specialist II - Secret Clearance

VetRamp

VetRamp is seeking an IT Service Desk Specialist - Level II to deliver advanced end-user support for hardware, software, and systems. The role requires handling inquiries via phone, email, or chat and escalating complex issues through the established support channels. The position emphasizes Tier 3 investigation with a Secret clearance, and candidates should possess a Bachelor’s degree or equivalent and four years of progressive IT experience. A strong customer-service mindset is essential. #J-18808-Ljbffr VetRamp

Vacancy posted 2 hours ago
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