Service Advisor

We are seeking a Service Advisor to join our team! You would be providing product and service information, resolving technical issues, building trusting relationships with customers, and documenting all customer interactions or records through exceptional customer handling skills. Responsibilities Handle customer inquiries and concerns with urgency Provide information about the products and services building trust Troubleshoot and resolve product issues and concerns with communication in mind Document and update customer records based on interactions providing value Develop and maintain a knowledge base of the evolving products and services Qualifications Previous experience in customer service or sales MUST Ability to build rapport with clients Ability to prioritize and multitask, always projecting a sense of urgency Positive and professional demeanor, projected in a hospitality environment Excellent written and verbal communication skills Must be able to pass a background check and drug screen Industry leading 401K plan with percentage match Affordable health, dental and vision insurance Promote from within, we have several dealerships statewide #J-18808-Ljbffr