Customer Service Representative
PetSuites
Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
NVA Pet Resorts is part of National Veterinary Associates (NVA) the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
- Greeting clients, pets, and vendors warmly
- Managing check-ins and check-outs
- Booking boarding, daycare, grooming, and training reservations
- Answering phones, emails, and voicemails promptly
- Processing payments and balancing transactions
- Obtaining and verifying vaccination records
- Managing waitlists during peak seasons
- Recommending services and activity packages that meet client needs
- Communicating pet updates and concerns to leadership
- Keeping lobby and front areas clean and safe
- You'll also jump in to help the team when needed which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
We're seeking someone who is:
- Friendly, confident, and professional
- Detail-oriented and organized
- Comfortable multitasking in a busy lobby
- Strong with phones, scheduling, and computer systems
- Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
- Calm and solution-focused when handling customer concerns
- Passionate about dogs and cats
- You must be able to:
- Work weekends and holidays
- Stand, walk, bend, and lift up to 60 lbs
- Work in a busy, sometimes noisy environment
- Handle dogs of all sizes safely
Work Schedule:
- Full-Time
- MondayFriday shifts
- Weekend availability required
- Holiday availability required
Benefits & Perks:
- Health, Dental & Vision Insurance
- Paid Training
- Employee Pet Care Discounts
- Tips
- Career growth opportunities within NVA
Equal Opportunity Employer:
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day we'd love to meet you.
PetSuitesVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Grove City, OH vacancy
- ...Job Title Customer Service Representative Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities Responsible for organizing all keys...SuggestedFull timeWork experience placement
$19.57 - $29.38 per hour
...simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive...SuggestedHourly payWork at officeRemote workFlexible hoursShift work- The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is...SuggestedFull timePart time
$42k - $75k
...We're Hiring! Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working... ...Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer...SuggestedHourly payFor contractorsFlexible hours$22.75 per hour
...Customer Service Representative We are immediately hiring a Customer Service Representative in Lockbourne, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay...SuggestedHourly payWeekly payLocal areaImmediate startMonday to Friday- ...Customer Service Representative Craft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer Service Representative to join our growing team. We value reliability, teamwork, and a strong work ethicand we reward it with competitive...Bi-weekly payFull timeMonday to FridayWeekend work
- ...Customer Service Specialist This position will be located at: 2365 Old Stringtown Road Grove City, Ohio, 43123 United States About Us: Heartland Bank, a Division of German American Bank, and its family of financial services companies employ talented, compassionate...
- ...Job Title Location 2055 Hardy Parkway Street, COLUMBUS, OH, 43123, United States Job Category Customer Service Industry Material Handling, Automotive Employee Type Non-exempt Required Degree High school Manage Others No Minimum Experience 3 Years...
$36k - $100k
...choice for job seekers like you. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a... ..., identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... ~401K ~...For contractorsFlexible hours- ...The primary function of this role is to find new customers who may need our inspection services. This person will make calls, send emails, and follow... ...duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required....
- Job Opportunity Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly...Weekly payWork from homeFlexible hours
- ...Customer Service Representative - 2nd Shift The Warehouse Customer Service Representative (CSR) handles all administrative duties relating to the receiving, storing, maintaining, shipping and invoicing of our customer's inventory. The CSR works directly with the warehouse...Work experience placementWork at officeAfternoon shift
- ...Customer Service Contact Center Representatives Micro Center is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business...Full timePart timeCasual workWork at officeNight shift
- ...Customer Service Contact Center Representatives - Part-Time Micro Center is the nation's leading computer and electronics big-box retailer, offering more than 40,000 of the industry's best technology products. For over 45 years, our success has been built on unmatched...Part timeWork at officeFlexible hours
- ...Distribution Customer Service Representative We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round....Work at officeImmediate start
$45k - $100k
...Customer Relationship Manager Manages relationships with current customers and referral... ...Contacts customers before and after service is performed to ensure satisfaction and... ...traditional working hours to network and represent the company at business social events...Work at officeLocal areaImmediate start- ...0AM to 6:30PM and we're closed on Sunday. WHAT YOU'LL DO: Assist phone customers, catering customers, in-store lunch customers and in-store retail customers, providing excellent service in a friendly and polite manner. Respond positively to customer requests or comments...Extra incomePart timeCasual workSeasonal workLocal areaFlexible hoursShift work
$16.5 per hour
...Specialist This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-... ...Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual...Part timeFor contractorsWork experience placementAfternoon shift$18 - $25 per hour
...Customer Service Representative As a Customer Service Representative with the State Farm -- Dee Miller office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer...Hourly payFor contractorsWork at office- ...we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games... ...ensure that all products in the store are represented, organized, and alphabetized on the selling...WorldwideFlexible hoursShift workNight shift3 days per week
- ...Join a dynamic, team-oriented environment as a Customer Service Representative in Grove City. This role is ideal for individuals who are passionate about delivering outstanding customer service and enjoy engaging with people in a fast-paced retail setting. As a key member...Full timeTemporary workPart timeFlexible hours
- ...Job Description Job Description Guest Service Agents are team players with high energy, an upbeat personality, and outstanding customer service skills. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay...Work at officeNight shift
Image Hotel Management
Grove City, OH19 days ago - ...goals Assess academic, behavioral, and social growth and adjust instruction using data Partner with families, support staff, and service providers to coordinate student support Maintain clear documentation to support compliance and progress monitoring Why You'll...Immediate start
New Story Schools (OH)
Grove City, OH47 minutes ago - ...Flexible Career Opportunity In Client Service Leadership Are you a passionate individual seeking a fulfilling career that offers flexibility... .... Qualifications: Dedication to delivering exceptional customer service experiences. Strong communication and interpersonal...Work from homeFlexible hours
$19.5 per hour
...Job Description Job Description Customer Processor Sr LC Associate : Position: Customer Processor Sr LC Associate Shift: 8:00... ...We are seeking experienced associates with strong customer service skills for a senior-level, warehouse-based role. This position...Temporary workLocal areaMonday to FridayFlexible hoursShift workKelly Services
Groveport, OH6 days ago$16 per hour
...friendly, professional Front Desk Clerk to provide exceptional guest service and support daily front office operations. The ideal candidate... ...available to work various shifts Qualifications Previous customer service experience required Hotel front desk experience...Hourly payFull timeFlexible hoursShift work$1,600 per month
...Close sales using warm, company-provided leads no cold calling or door knocking. Create a five-star in-home experience for every customer. Participate in ongoing coaching, training, and support. Training and Support ~4-week hands-on training program, with the...Flexible hoursAfternoon shiftWeekday work$14 per hour
...hour Benefits: Wages on Demand - Daily pay available Position Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement...Hourly payDaily paidPart timeWork at officeLocal areaImmediate startWeekday work- ...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your...Contract workLocal area
$14 per hour
...sanitation and safety standards in the work area, completes daily paperwork. Responsibilities: Provides fast, friendly customer service to all guests. Operates a POS system by taking orders and collecting payment. Prepares and packages customer orders to their...Immediate startFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer experience specialist Grove City, OH
- customer support representative Grove City, OH
- service person Grove City, OH
- e-commerce customer service representative Grove City, OH
- warehouse customer service representative Grove City, OH
- customer service officer Grove City, OH
- client service representative Grove City, OH
- technical customer service advisor Grove City, OH
- full time customer service representative Grove City, OH
- client service consultant Grove City, OH