Property Manager

Job Description

Job Description

About Company:

Who We Are

For more than four decades, Frauenshuh has represented excellence in all facets of the commercial & healthcare real estate business. Long-term relationships, combined with industry leadership, financial depth and innovative tools deliver a comprehensive platform unlike any other in the commercial real estate industry. We have established a standard of professionalism and care for our clients and customers that is unparalleled in the industry.

Our Services

Understanding your real estate needs and determining the best solutions.

• Corporate Real Estate Solutions
• Development
• Facility Building Services
• Healthcare Real Estate Solutions
• Leasing & Sales Brokerage
• Project Management
• Property & Asset Management

Together we create mutual, enduring value with purpose, people, profit & partners.

Frauenshuh offers many programs to help our people plan for the security of their health, wealth, and overall well-being. To that end, the company offers comprehensive healthcare options, encouragement for living a healthy life, training and actions to ensure safe work environments, and contributions to an employee’s efforts to save and invest for their future and that of their family.

About the Role:

This on-site position has two key components: a corporate role and a property management role. The corporate role encompasses the management, operations, and staffing for properties within an assigned portfolio, as well as assisting in the management and operation of the commercial property management division. The property management role involves the oversight of assets that may be directly managed or managed by others reporting to this position. Responsibilities are broad to include interface with building ownership and asset management; interface with building tenants; responsibility for the financial performance of assigned properties; and oversight, management and supervision of assigned engineering and administrative staff. This position also has the responsibility to maintain and administer lease agreements and negotiate lease renewals. 

Principal Corporate Accountabilities:

• The primary corporate function is overseeing day-to-day management and providing strategic direction for properties within the assigned portfolio
• Manage property management staff of assigned properties, ensuring all are working under common goals and objectives and meeting the needs of ownership and tenants
• Assist in the development of the property management division budget as directed. Per the management agreements, ensure that appropriate management fees and property reimbursements are collected.
• Lead and initiate the development of policies and processes on a division wide basis and follow-up to ensure approved policies are in force
• Function as a resource within the property management division to follow up new business leads

Principal Property Management Accountabilities:

• Establish and maintain contracts for essential building services within assigned portfolio to include contract cleaning, elevator service, grounds maintenance, security, utility service and others as required
• Oversee the upkeep of the property (ies), keeping the asset in a clean and marketable condition, make all ordinary repairs and changes within assigned budget, and purchase all supplies and utilities necessary of the proper operation of the property (ies)
• Maintain relationships and interface with property ownership and asset management to ensure the management of the property is consistent with their strategy
• Develop and foster positive working relationships with building tenants ensuring prompt response to all complaints and requests from tenants
• Working with accounting, coordinate the collection all rents and other sums due Owner under terms of the leases
• Approve invoices related to building operation and submit to appropriate parties for payment
• Respond to after-hours calls, as needed
• Identify, evaluate, prioritize and recommend capital expenditures. Upon approval, procure the development of capital repair specifications, select contractor, and complete the improvements.
• Coordinate construction management projects as requested by Owner. Track tenant improvements and compare against tenant allowance amounts and applicable draws as appropriate.

Leasing/Marketing Responsibilities:

• Assume the lead role in negotiating lease renewals and lease modifications as required
• Summarize renewal and modification changes and present to ownership for approval / next steps
• Keep up to date on market trends, building comps; inform ownership and asset managers of market conditions and trends which may affect assigned properties
• Ensure that vacant space is in presentable condition for prospective tenant tours

Financial Analysis / Budgeting:

• Prepare and submit for approval operating budgets for assigned properties including estimated receipts, operating expense, and capital requirements
• On a monthly basis, complete analytical review of variances from budget and suggest / implement constructive measures to meet (exceed) the budget
• Monitor rental payments for timeliness and accuracy
• As required, coordinate owner financial reporting requirements

Additional Responsibilities:

• Provide due diligence support as requested
• Support special projects as assigned

Qualifications:

Education & Experience:

• Bachelor’s degree preferred
• Professional real estate designation for property management (RPA or CPM) required
• Minimum of five (5) years and preferably seven (7) to ten (10) years Property Management or related experience
• Active Real Estate License
• Background / employment with property management company with proven record of managing various levels of staff and being able to multi-task with individuals and organizations

Skills & Knowledge:

• Excellent verbal and written communication skills
• Ability to analyze problems, develop and support solutions
• Ability to interact with all levels of personnel
• Ability to work independently in at times a high stress environment
• PC and internet literate with knowledge of Excel and Microsoft word
• Detail oriented
• Highly organized
• Familiarization with MRI or similar property management software is desirable