Account Executive

Job Description

Job Description

NOW Courier is seeking a highly motivated and results-driven Account Executive to join our team! This role is perfect for a dynamic "hunter" who thrives on identifying and pursuing new business opportunities. You'll focus on executing sales plans, nurturing customer relationships, and contributing to local market growth. Ideal candidates will reside in Indianapolis, possess strong local connections, and have a proven track record in sales within the metropolitan area. This position offers a hybrid work model with on-site responsibilities and occasional customer visits, making it a great opportunity for ambitious professionals looking to make an impact. Plus, enjoy the added perk of a bi-weekly car allowance to support your local travel needs. Ready to grow with us? Let’s connect!

Essential Duties and Responsibilities: Duties include, but are not limited to:

• Identify and pursue new business opportunities to grow the company’s customer base and revenue.
• Develop and execute strategic sales plans to achieve and exceed individual and team sales targets.
• Build and maintain strong, long-lasting relationships with customers across various industries, including medical supplies and equipment, construction and construction supplies, HVAC, and technology.
• Conduct in-person customer visits to understand their needs, provide tailored solutions, and establish trust.
• Proactively research and target potential customers within the final-mile and expedited delivery markets.
• Present and effectively communicate Now Courier’s services and value proposition to prospective clients.
• Manage the entire sales cycle, from lead generation to closing, ensuring exceptional customer satisfaction and retention.
• Track and report on sales performance metrics, providing updates to leadership as needed.
• Stay informed about industry trends, competitors, and market opportunities to adjust sales strategies accordingly.
• Collaborate with internal teams, including operations and logistics, to ensure seamless service delivery for new and existing customers.

Supervisory Responsibilities: This job has no employee supervisory responsibilities.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• 5 years of proven sales experience
• Connections within the Indiana market and a track record of selling in Indiana
• Expertise in New Business Development and Business Planning
• Strong Sales and Account Management skills
• Self-motivated with excellent communication, interpersonal, and networking abilities
• Analytical and problem-solving proficiency
• Demonstrated success in developing and executing strategies to achieve sales targets
• Experience in the courier, logistics, or transportation industry is a plus

Education and/or Experience: Bachelor’s Degree (B.S./B.A.) in Business Administration, Marketing, or related field; and five years related experience and/or training; or equivalent combination of education and experience. Previous experience in a sales, account executive, or business development role is required. Prior experience in the courier, logistics, or transportation industry is a plus.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities

This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site.

While the offices of NOW Courier are open from 8AM to 5PM, Monday through Friday, this job may require work beyond these hours and on the weekends.

Benefits

As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.

We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.

EOE M/W/Vets/Disabled