Area Manager Janitorial

Company Description Lakeside Facility Services Group, Inc. is a professional building services company specializing in high-quality janitorial, window washing, and maintenance services to healthcare and commercial clients. The organization focuses on reliability, safety, and consistency in maintaining clean, well-presented facilities. Team members are supported with clear procedures, training, and tools to succeed in their roles. The company values strong client relationships, responsive service, and continuous improvement in operations.

Role Description The Area Manager Janitorial is a full-time, on-site role based in Cleveland, OH, responsible for overseeing janitorial operations across multiple client locations. This role includes supervising cleaning teams, coordinating schedules, ensuring quality standards are met, and conducting site inspections. The Area Manager will respond to client requests, resolve service issues, and maintain strong customer relationships. Day-to-day responsibilities also include training staff on proper cleaning procedures, safety protocols, and company policies, as well as supporting basic sales activities such as walk-throughs, service proposals, and account retention efforts. The position requires regular reporting on performance metrics, managing supplies and equipment, and collaborating with leadership to improve efficiency and service delivery.

Qualifications

• Experience in janitorial services and housekeeping, with the ability to oversee cleaning operations across multiple facilities.
• Strong customer service skills, including the ability to communicate effectively with clients and respond promptly to concerns.
• Demonstrated ability to train and coach staff, ensuring adherence to cleaning standards, safety procedures, and company policies.
• Exposure to basic sales activities, such as supporting account management, participating in site walk-throughs, and assisting with service proposals.
• Prior supervisory or team lead experience in facilities services, property management, or a related field.
• Ability to work on-site in Cleveland, OH, with reliable transportation for visiting multiple client locations.
• Strong organizational and time-management skills, with attention to detail and accountability for results.
• High school diploma or equivalent required; additional vocational training or coursework in facilities management or business is a plus.