GROCERY/RELIEF ASST DEPT LEADER

Job Overview Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others. Responsibilities Adhere to all local, state and federal laws, and company guidelines. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about them. Inform customers of grocery specials. Understand the store’s layout and be able to locate products. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Observe scheduled shift operating hours. Demonstrate creative merchandising. Condition all products in assigned sections according to company policy. Maintain workload to guarantee that production deadlines are met. Integrate key retailing work processes into daily department operations. Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Qualifications Effective communication skills. Knowledge of basic math: counting, addition, and subtraction. Ability to handle stressful situations. Must be able to meet the minimum physical demands of the position. Must be 18 or older. Preferred Qualifications High school diploma or equivalent. Management experience. Grocery experience. Retail experience. Second language: speaking, reading and/or writing. Benefits The Kroger Family of Companies offers comprehensive benefits to support your Associate Well‑Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program. Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways. #J-18808-Ljbffr