Sales Associate

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. All persons hired must submit satisfactory proof of employment authorization and identity within three (3) days of being hired. Failure to submit such proof of identity within the required time shall result in immediate termination of employment. Category: Sales and Marketing Description Job Title: Sales Associate Date Prepared: 7/18/2016 FLSA Status: Non-Exempt Reports To: Studio Manager The Sales Associate assists in running all 'front of house' fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales, renewals, upgrades, retail and concession sales, maximizing workout traffic and maintaining premium customer services levels. Essential Duties and Responsibilities Oversee all functions of the front desk, including but not limited to answering phones, greeting prospective and current clients, checking in classes, booking sessions for members and resolving any customer concerns. Establish and maintain an effective referral program. Maintain accurate records using established OTF sales systems. Conduct telephone inquiries/follow-up calls and customer care calls. Lead OTF studio previews with prospect and/or fitness program holders. Accurately follow the daily studio cleaning checklists (pre/during/post) shift activities. Explain the full concept of an OTF workout to new guests, called 'Intros' and work hand in hand with the trainer to guide an Intro through their first OTF workout. Describe and sell all memberships or packages that OTF has to offer. Properly onboard all OTF clients through the use of the OTF Sales Systems. Attend and participate in all relative OTF training, programs and marketing/outreach events. Ensure compliance with OTF & MDMS business and employment policies. Comply with all local, state and federal regulations and laws. Position Requirements Excellent interpersonal and customer service skills. Previous sales experience preferred. Health & Fitness minded people strongly preferred. Ability to multi-task and manage client and staff concerns. Strong computer skills with knowledge of MS office programs (Word and Excel). Ability to work in a TEAM environment. High School Diploma required. Full-Time/Part-Time: Part-Time Location: MDMS CAPITAL VA4 LLC About the Organization Orangetheory Fitness is not only the hottest workout, it's a great place to work. Ranked as one of Inc. magazine's Fastest-Growing Private Companies and a top franchise in the world by Entrepreneur's Franchise 500®, Orangetheory Fitness is a premier fitness brand. As part of an exciting business, you can make a difference by helping people meet their health and fitness goals. This position is currently accepting applications. #J-18808-Ljbffr