Director, Broadcast and Production Technology (EIC)

Technical Support Manager

Position manages the technical support, installation, repair, and maintenance of key, complex infrastructure components within broadcasting and multimedia production.

Responsibilities include, but not limited to:

• Serves in a leadership capacity in regards to equipping and maintaining state of the art broadcast and production facilities, to include developing and recommending technical standards to provide consistent functioning and compliance with ESPN, Conference, NCAA and FCC requirements. Engaged in the planning and establishment of operational goals and best practices for UCF Athletics broadcast and production facilities.
• Maintains broadcast and production equipment to ensure that it functions properly.
• Conducts functional and operational testing procedures to ensure quality performance of broadcast and production equipment.
• Accountable to troubleshoot and resolve after-hours critical issues impacting the productions, on-air technical look, and/or overall performance of broadcast and production equipment and systems.
• Actively participates in the development and implementation of training programs and best practices relative to technological advances and broadcast standards, to include basic electronic theory and troubleshooting.
• Provide supervision, scheduling, training and logistical support to student staff and contracted vendors where appropriate, to include, but not limited to, providing substantial input into the hiring, termination, or other changes of employment status of student support staff, as well as the identification and selection and payment of appropriate vendors related to area of assignment.
• Other related duties as assigned.

Minimum qualifications:

• High school diploma, vocational training in an appropriate area of specialization and five (5) years appropriate experience; or
• Bachelor's degree in an appropriate area of specialization and three (3) years of appropriate experience.

Preferred qualifications:

• Work experience with the following: Ross Video switchers and CG's; Evertz Dreamcatcher Replay servers; Grass Valley routing and terminal gear; RTS, Clearcom, and Unity communications systems; EditShare storage, MAM, and archive solutions; and Cisco networking technology.
• Proficiency in terminating cables (coaxial, triax, and balanced audio), UTP ethernet, and single mode fiber, as well as a strong baseline knowledge of IT and data networking required to work in an increasingly IP and IT-centric broadcast/multimedia infrastructure.
• Experience in a collaborative, team first environment, demonstrated creative and strategic thinking, as well as superior problem-solving skills and ability to lead / mentor a technical student production staff.

Due to the nature/scope of Athletics and Athletics events, position requires attendance at scheduled home games / matches, which may require work during evenings, weekends, and holidays, as well as the ability to stand / walk for extended periods of time. As a staff member of UCF Athletics, the selected candidate will be a person of integrity and character who shares a commitment for customer service and knowing / complying with NCAA, Conference, and institutional rules as they apply to the UCF Athletics program.