Case Manager I- ICMS

Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance with the rules and regulations established, as well as adhering to the mission of St. The Scattered Site Case Manager’s key areas of responsibility include:
Provide high quality case management services to clients. Serve as the central point of contact for clients as they navigate the transition from “person experiencing homelessness” to “tenant living within the community.”
In conjunction with the housing program manager and other case management staff, evaluate individual/families for permanent housing. Assist individuals/families to establish eligibility for subsidized housing including the collection of all required documents and completion of all applications.
Develop professional relationships with clients and maintain a caseload of scattered site participants, conducting regular face-to-face case management sessions.
Assist with the preparation of forms and any other documentation required for initial housing voucher approval with the Housing Authority (HACLA, LACDA, Brilliant Corners), including annual recertification thereafter.
Scattered Site Case Managers will conduct regular on-site office hours at assigned property
Conduct ongoing monthly case management sessions to housed individuals/families to monitor clients’ progress and to provide appropriate community referrals. This includes referrals to any needed services including health, mental health, education, and vocational training, serving as an advocate or liaison to other organizations on behalf of the client when needed.
Provide education on topics pertaining to successful housing retention, decrease social isolation, and prevent relapse risks. This includes setting up and transporting clients on various field trips out into the community.
Support clients in the development of independent living skills including money management and budgeting, housekeeping, nutrition and food preparation, social/recreational activities, and job training/placement (when appropriate) that will help them maintain independent living.
Develop and implement an individualized service plan, in collaboration with each participant emphasizing coordinated strategies for addressing short and long-term housing needs, financial stability, educational, mental health, substance abuse issues, relapse prevention, medication management, vocational training, immigration, legal issues, and any other risk factors that could impede permanent housing of self-sufficiency.
Assist clients with maintaining medication and treatment regimens including accompanying/transporting clients to appointments in the community with health, mental health, and other care providers.
Ensure case notes are entered into the Homeless Management Information System (HMIS) and CHAMP within 48 hours of completing a direct case management service with client, submit notes for review by program manager weekly.
Manage client file organization, ensure appropriate forms are updated as required.
Respond to urgent requests for assistance from clients or landlords.
Provide new resident orientation as required.
Develop close working relationships with all collaborating agencies, including property management and landlords.
Participate in all meetings with collaborative agencies, and other community meetings as directed.
The position requires an ability to work flexible hours including some early morning, evenings.
Bilingual fluency in Spanish language preferred.
Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
Strong knowledge of housing market, housing programs and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
Bachelor’s degree from an accredited college or university in social work, human services, or a related field; Computer Skills:
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Certificates, Licenses and Registrations:
Travel Requirements:
Travel to meet with clients as needed.
Travel to meetings at multiple St. Joseph Center sites and at community partner locations as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. use hand and finger dexterity, keyboarding and making and receiving telephone calls. Status: Full time/Non-Exempt
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. Intensive Case Management Services-ICMS
Compensation: USD 22.50 - USD 24.04 - hourly