Host
HHM Hotels
Job Description
Job Description
Overview
Opportunity: Host
Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
Your Growth Path
Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor
Your Focus
- Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of the dining room.
- Assist as needed or requested with service.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- High school diploma or equivalent.
- Previous customer service experience preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Qualifications
Essential Job FunctionsThis is a hybrid Host/Hostess and Server Assistant position supporting evening restaurant operations.
Greet and seat guests, manage reservations and waitlists, and coordinate table assignments.
Communicate guest needs and seating updates to servers and management.
Clear and reset tables, maintain clean and stocked service stations, and assist servers with beverages, bread, and other guest needs.
Run food from the kitchen to guests’ tables promptly and accurately.
Transport dirty tableware to the dishwashing area.
Follow HHM’s EarthView sustainability practices and comply with OSHA, MSDS, and workplace safety standards.
Perform other duties as assigned by management.
Schedule Requirements: Must be available for PM shifts, including weekends and holidays.
$15 per hour
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