Certified Medical Assistant

Certified Medical Assistant

We are seeking a detail-oriented, compassionate, and skilled Certified Medical Assistant (CMA) to join our Psychiatry SouthPark team. This role plays an essential part in supporting our providers, delivering high-quality patient care, and ensuring efficient clinical operations within a fast-paced, collaborative environment. Schedule: 8:00AM-5:00PM, Monday-Friday

Location: Psychiatry SouthPark

Address: 6324 Fairview Road, Suite 460 Charlotte, NC 28210

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

What You'll Do

• Room/triage patients
• Complete prior authorizations
• Manage clinical patient advice requests and refill requests
• Facilitate completion of FMLA and disability paperwork
• Embody the Novant Health human experience by delivering kindness, empathy, and professionalism in every encounter
• Answer phones for clinical calls

What We're Looking For

Education: High School or GED, required. Candidates will provide proof of current certification from one of the approved certifying registries including:

• CMA with the American Association of Medical Assistants (AAMA)
• CCMA with the National Health Career Association (NHA)
• RMA with the American Medical Technologists (AMT)
• American Registry of Medical Assistants (NHCWA)
• National Center for Competency Testing (NCCT)
• National Association for Health Professionals (NAHP)
• American Allied Health (AAH) RMA with the American Registry of Medical Assistants (ARMA)

If a candidate is not currently certified, they must obtain certification or registration by the end of the sixth month of their hire and sign an education agreement.

Experience: Previous work in a medical office, preferred.

Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required

Refer to Life Support Training Policy NH-HR-3096

Current State Drivers License (Palliative Care Only), required

Additional Skills/Requirements (required): Ability to successfully complete generic and department specific skills validation and competency testing.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.