Collections Specialist - Farmers Branch Tx

Join Caine & WeinerWE ARE SEEKING MOTIVATED INDIVIDUALS WITH GREAT ENERGY WHO ARE LOOKING TO BUILD A CAREER WITH US!Caine & Weiner is one of the oldest agencies in the US, established in 1930. We enhance cash flow for the global business community through the creative and effective utilization of accounts receivable management systems and innovative solutions. 20% of the Fortune 500 companies use our services.PAY: $16.00-$17.00/HR + UNCAPPED COMMISSIONGreat work/life balanceCommission is paid out 2 times a monthPaid trainingFlexible schedulesPersonal desk/workspaceMedical, dental, vision insurance, PTO, Sick time and 401kCompetitive, challenging and rewarding environmentOpportunities to growBilingual pay incentive – English/SpanishPosition Overview:This is an onsite call center environment with most of your shift being on the phone negotiating payments. You will be responsible for taking inbound and making outbound calls on behalf of our clients, ultimately attempting to collect. The more you collect, the more you earn!Essential functions:Manage a portfolio of accountsHandle inbound and outbound calls according to company policies and proceduresNegotiate payments, settlements, and payment programs according to company guidelinesMeet department call and collection goalsEnter results into collection system using keyboard/computer, skip tracingAdhere to compliance standards and practicesHours of operation are (7am - 5pm) with a variation of 1 Saturday a month (8am -12pm) and 1 late night a week (10:20 am -7 pm.)Having the following skills is a plus:Customer serviceStrong communicationData entryMicrosoft Office: Excel, Word, OutlookTelephone/DialerFirst/Third-Party AgencyCUBSFDCPA knowledgeCaine & Weiner is an Equal Opportunity Employer, our full suites of solution-based services provide our clients with individual customization and optimized recovery results. We are committed to building a positive, professional environment that fosters team work and honors our historic service values and integrity.