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End User Support Analyst III - IT Troubleshooter

Apex Systems Inc

A leading IT services company is seeking an End User Support Analyst III for an iPad refresh project. The role involves providing 1st level support to customers via phone and chat, troubleshooting computer hardware and software issues, and documenting all interactions. Ideal candidates will have 1-2 years in IT support, familiarity with Windows and mobile systems, and strong communication skills. The position offers opportunities for training and career development in a collaborative environment. #J-18808-Ljbffr Apex Systems

Vacancy posted 4 days ago
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