Occupancy Specialist

Occupancy Specialist / Property Manager (Part-Time) Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Location: Waukesha, WI Schedule: Part-Time, 32 Hours per Week Travel: Weekly travel to Germantown, WI required (approximately one day per week) Housing Portfolio: Hickory Hill & Hickory Flats Make a Difference Through Affordable Housing Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Part-Time Occupancy Specialist / Property Manager to oversee two affordable housing communities in Waukesha that serve individuals with developmental and physical disabilities. This role is ideal for a compassionate, organized professional who enjoys building relationships, ensuring regulatory compliance, and helping residents maintain safe, stable housing. As the Occupancy Specialist / Property Manager, you will have direct responsibility for property management functions and day‑to‑day operations of assigned HUD‑supported housing programs while serving as the primary point of contact for residents, applicants, community partners, and stakeholders. Properties You'll Support Hickory Hill 1219 S. Grandview Blvd., Waukesha, WI 53188 20-unit apartment community One- and two-bedroom apartments Serves households where the head of household has a qualifying developmental disability and meets applicable HUD income requirements Hickory Flats 1219 S. Grandview Blvd., Waukesha, WI 53188 8-unit apartment community One-bedroom apartment homes Serves households where the head of household has a developmental disability or physical disability and meets HUD extremely low‑income requirements Features include a community room with computer access, patio and grilling area, and cable TV What You’ll Do Manage daily operations of assigned apartment communities Market properties and maintain occupancy goals Manage waiting lists and applicant screening processes Complete certifications, recertifications, leases, and required tenant documentation Ensure compliance with HUD regulations, Fair Housing requirements, and occupancy standards Collect rent and other resident payments while maintaining accurate financial records Conduct apartment inspections and coordinate unit turnovers Maintain complete and compliant resident files Address resident concerns and support positive tenant relations Coordinate with maintenance staff to ensure safe and well‑maintained properties Prepare for HUD, WHEDA, REAC, and other regulatory inspections Monitor property appearance, curb appeal, and facility standards Travel weekly to Germantown to support additional housing operations and team collaboration Participate in on‑call communication for resident and facility‑related issues as needed Qualifications Required High School Diploma or GED Valid driver's license and reliable transportation Strong customer service, communication, and organizational skills Ability to work independently and manage multiple priorities Proficiency in Microsoft Office applications including Word, Excel, and Outlook Preferred Previous property management, leasing, or affordable housing experience Experience working with HUD-funded housing programs Experience supporting individuals with disabilities or working in human services Knowledge of Fair Housing regulations and compliance requirements Why Join LSS? At LSS, we believe everyone deserves access to safe, affordable housing and the opportunity to live with dignity and independence. Join a mission‑driven organization that is committed to strengthening communities and improving lives throughout Wisconsin. Benefits Eligible Position Competitive compensation Generous paid time off Retirement savings opportunities Employee Assistance Program Ongoing training and professional development Supportive, mission‑focused culture Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE) #J-18808-Ljbffr