Lead Consultant Strategic Decision Support- People Analytics

Lead Consultant Strategic Decision Support- People Analytics

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

The Lead Consultant, Strategic Decision Support -People Analytics- operates in targeted areas of Penn Medicine as a trusted advisor at the intersection of data analysis, business intelligence, and strategic consulting. The Lead Consultant provides actionable insights based on complex models that drive decision-making within Penn Medicine and clarifies complex business issues by leveraging data. The Lead Consultant will learn, develop, and demonstrate skills in hypothesis-based consulting, analytics, and storyboarding. As part of Strategic Decision Support (SDS) within the Data and Analytics (DnA) Center of Excellence, the Lead Consultant works on a team that aims to blend technical expertise, clinical knowledge, and analytical skills to improve outcomes, optimize processes, and drive business growth. The Lead Consultant should demonstrate interest in exploring new ideas and the humility to collaborate often in that effort. The Lead Consultant will support Penn Medicine leaders and stakeholders on issues of broad importance to ensure timely, relevant analyses that align with business objectives. As such, they must be able to structure, execute, and communicate analytical findings to diverse audiences.

Strong understanding of financial concepts and prior experience working on labor productivity reports are a plus.

Responsibilities:

• Consultation: Viewed by executive level clients as a trusted advisor on project issues. Achieves overall client buy-in and understanding of needed action steps throughout the project. Proactively identifies client issues and collaborates with senior team members to address them. Tailors approach based on audience needs and manages meetings to desired outcomes.
• Insight Generation: Designs, builds and teaches models to solve complex problems. Expands client's understanding of the power of data. Helps clients define ways to leverage data for management decision making, performance monitoring, or future planning.
• Problem Solving: Defines client issues and generates compelling solutions and recommendations using approaches that reflect broader context. Is creative in identifying and testing hypotheses that advance the client's thinking. Effectively leads the team's problem solving by helping colleagues focus on the most critical issues, continuously refining hypotheses, and challenge assumptions as appropriate.
• Results: Manages project by outcomes and deadlines, anticipating iterative nature of work. Develops work plans that reflect sound hypothesis-based problem solving, thorough understanding of project objectives and milestones, market dynamics, client factors, and industry trends. Anticipates, proactively mitigates, and helps resolve project issues.
• Teamwork: Maintains pulse on workload and morale of entire team and promptly addresses any concerns. Structures time and communication with project leadership to maximize impact and avoid last minute fire drills. Champions professional development of individual team members. Creates collaborative team environment that engenders consistent team learning through the day-to-day work and structured learning and reflection.
• Communication: Creates documents with tightly structured storylines. Synthesizes and crisply articulates key insights and client implications. Commands client audiences of all sizes is an engaging and articulate presenter. Chooses the right type and sequence of communications to engage the client.
• Quality Assurance: Work product reflects a consistent focus on accuracy, reliability and completeness.
• Continuous Improvement: Actively works to develop team members through coaching, including providing constructive coaching to project leads to enhance the team environment and work product. Builds a productive feedback culture by giving frequent, actionable feedback, and ensuring that the recipient understands and can apply the feedback. Consistently seeks feedback and acts upon it.

Education or Equivalent Experience:

• Bachelor of Arts or Science in Business, Statistics or a related field Equivalent Experience (Required)
• And 5+ years experience working with large, complex datasets, conducting data analyses, and generating insights. Hands on experience with People data. Proven track record of independently leading projects from concept to execution, coordinating with cross-functional teams, as needed. (Required)
• Master of Arts or Science in Business, Statistics or a related field (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.