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Customer Support Representative

SGS Consulting

Job Responsibilities:

  • Skills in interpersonal communications, negotiation, and conflict resolution
  • Experience with customer service / support
  • High comfort level and experience with consumer software applications
  • Strong computer and troubleshooting skills
  • Ability to work off-shift hours and occasional holidays to support the business
  • Experience with data management

Skills:

  • Knowledge of agriculture customers
  • Agriculture operations experience, including Precision Farming experience
  • Prior work experience in Agriculture or Technology dealer channels
  • Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
  • Takes approximately 3-4 months from start date to reach full productivity.
  • Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a full-time employee.

Education/Experience:

  • Bachelor’s degree in agriculture, Business, Engineering related field, IT or a similar discipline
Vacancy posted 25 days ago
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