Front Desk Agent - Doubletree by Hilton Berkeley Marina
Crescent Hotels & Resorts
Description Key Responsibilities
Experience customer service (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Greet and welcome guests in a friendly, professional, and courteous manner
- Perform guest check-in and check-out procedures accurately and efficiently
- Verify guest information, process payments, and obtain proper authorizations, including incidental holds
- Manage room assignments, reservations, and modifications using the property management system (PMS)
- Respond promptly to guest inquiries, requests, and concerns, ensuring timely resolution
- Maintain knowledge of hotel services, amenities, and local attractions to assist guests
- Coordinate with housekeeping, engineering, and other departments to ensure guest satisfaction
- Handle cash, credit card transactions, and maintain accurate records in compliance with company policies
- Follow all brand standards, SOPs, and security procedures
- Maintain a clean, organized, and professional front desk area
- Support upselling opportunities and promote hotel services when appropriate
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic computer skills; experience with PMS (e.g., OnQ, PEP) preferred
- Flexible schedule, including weekends, evenings, and holidays
- Ability to handle confidential information with discretion
- Customer Focus & Service Excellence
- Attention to Detail & Accuracy
- Problem Solving & Conflict Resolution
- Teamwork & Collaboration
- Time Management & Organization
Experience customer service (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Front Desk Agent - Doubletree by Hilton Berkeley Marina in Berkeley, CA vacancy
$60k - $64k
Assistant Front Office Manager/Reservation Manager - Doubletree by Hilton Berkeley Marina Job Category: Ops - General Mgmt Requisition Number: ASSIS042613 Posted : July 2... ...operations of the Front Office, including Front Desk, Guest Services, Bell Services, and Night...SuggestedFull timeWork at officeFlexible hoursShift workNight shiftAfternoon shift- ...Front Desk Agent Essential Responsibilities Welcome guests with exceptional hospitality... ...and guest account records. Follow Hilton brand standards, hotel policies,... ...environment, we encourage you to apply and become part of the DoubleTree by Hilton Berkeley Marina team....SuggestedFull timeFlexible hoursShift workNight shiftWeekend workAfternoon shift
Crescent Hotels & Resorts
Berkeley, CA3 days ago $20 per hour
...Front Desk Agent Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts... .... Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 33...SuggestedLocal areaFlexible hoursShift workPyramid Global Hospitality
Berkeley, CA3 days ago$27.86 per hour
...inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends... ...and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or...SuggestedHourly payTemporary workLocal areaImmediate startHEI Hotels and Resorts
Berkeley, CA1 day ago$16 - $35 per hour
...Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying...SuggestedHourly payFull timeLocal areaShift workNight shiftHilton
Oakland, CA5 days ago- Opportunity Overview If you find yourself looking for a fulfilling career , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role...Full timeTemporary workWork at officeHome officeFlexible hours
Edward Jones
Berkeley, CA14 hours ago $25 - $30 per hour
...members’ collective commitment to create an egalitarian spiritual home for Conservative/Masorti Jews. Netivot Shalom is based in Berkeley, California, and is allied with the world of Jewish community. This participatory egalitarian community is defined by the values of...Hourly payPart timeWork at officeFlexible hoursElevated
Berkeley, CA14 hours ago- ...Front Desk Agent We are looking for a Front Desk Agent who is passionate about hospitality and creating exceptional guest experiences from arrival to departure. The ideal candidate is friendly, professional, detail-oriented, and committed to delivering outstanding...Local areaImmediate startFlexible hoursAfternoon shift
Radiate Hotels
Berkeley, CA2 days ago - ...Front Desk Agent You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your...Second jobLocal areaNight shift
PM Hotel Group
Oakland, CA5 days ago - ...patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. Ability to access and accurately...Temporary workLocal areaImmediate start
HEI Hotels and Resorts
Berkeley, CA2 days ago $19.61 - $20.61 per hour
...of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas. Job Info Job Identification 19338 Locations 1717 D 4th Street, Berkeley, CA, 94710, US Job Schedule Part time Job Shift Day...Hourly payFull timePart timeWork experience placementH1bLocal areaHome officeRelocation packageFlexible hoursShift workWeekend workWilliams-Sonoma
Berkeley, CA2 days ago$225k - $300k
...General Dentistry Position at Total Health Dental Care This is a General Dentistry position at Total Health Dental Care in Berkeley, CA 94705. Build your future with the THDC Partner Associate Model. At Total Health Dental Care, you get the benefits of practice ownership...Work at officeToothio
Berkeley, CA5 days ago$10k - $30k
...our tight-knit team. Why PETS Referral Center? We are an established Specialty and Emergency Veterinary Hospital located in Berkeley, California. PETS is a talented and collaborative team who enjoys working together to provide excellent patient care and client...Hourly payFull timeTemporary workLocal areaMonday to FridayFlexible hoursShift workNight shiftWeekend workWeekday workCape Cod Veterinary Specialists
Berkeley, CA3 days ago$17.94 - $23.91 per hour
...amenities and service focused staff enable visitors to enjoy the sites of the cities, or concentrate on business affairs. Front Desk Agent Position Summary: The Front Desk Agent or GSA works the front desk of the property and assists our guests through the following...Hourly payPart timeLocal areaExecutive Inn & Suites / Best Western Plus Bayside Hotel
Oakland, CA3 days ago$28.03 - $33.65 per hour
...such as JST Registrar, SCU Technology Help Desk, OneStop Office, Human Resources.... ...Operations Team to support coverage of the front desk, maintain supplies/subscriptions for... ...active physical presence on the JST-SCU Berkeley campus. Limited remote work can be considered...Hourly payFull timeContract workFor contractorsWork experience placementCasual workWork at officeLocal areaRemote workRelocationFlexible hoursShift workAfternoon shiftSanta Clara University
Berkeley, CA4 days ago- Extension Instructor Assistant Pool - Berkeley Haas Global Access Program (BHGAP) Extension Instructor Assistants provide teaching assistance to instructors in the Berkeley Haas Global Access Program (BHGAP). All courses are offered weekdays in person on the UC Berkeley...Work experience placementLocal areaMonday to ThursdayWeekday work
$1,000 - $4,000 per month
...but those received after the review date will only be considered if the position has not yet been filled. Position description UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC...Part timeWork experience placementSummer workH1bLocal areaMonday to ThursdayWeekday work$21 per hour
...an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley,... ...highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal... ...in, registering guests, the Front Desk Agent is a source of knowledge for the guest for...Work at officeLocal areaFlexible hoursShift workNight shiftPyramid Global Hospitality
Berkeley, CA3 days ago- ...Engage Hospitality in Berkeley is seeking Front Desk Agents and Night Auditors to deliver professional guest service and support daily hotel operations. You will greet guests, handle check-in/out, verify rates, manage registrations and room assignments, and assist with...Night shift
Engage Hospitality
Berkeley, CA15 hours ago $20 - $25 per hour
...General Dentistry Position at Total Health Dental Care Location: Berkeley, CA 94705 Profit Sharing & Partner Associate Model Build your future with the THDC Partner Associate Model. This is a General Dentistry position. At Total Health Dental Care, you get...Work at office- ...Job Title The Berkeley City Club is a historic hotel, event space, restaurant and bar, and social club. Originally opened in 1930... ...Willingness to learn new tasks What You'll Bring Previous hotel front desk or customer service experience preferred. Strong attention...Night shiftWeekend work
- ...Job Title Retail Part Time Keyholder: Berkeley At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the market and expanding the market for custom framing, all while building a beloved...Hourly payTemporary workPart timeLocal areaFlexible hoursAfternoon shift
$100k
...considered if the position has not yet been filled. Position Description The School of Education at the University of California, Berkeley seeks an Assistant/Associate Researcher. The incumbent is expected to initiate and lead research activities that focus on...TraineeshipH1bLocal area$63.5k - $194.8k
...competitive conditions. Percent time: 100% Anticipated start: Fall/Winter 2025 Position duration: One year Position Description UC Berkeley Labor Center conducts research and education on issues related to labor and employment. The Labor Center’s curricula and...Full timeRemote work- ...Residence Inn Berkeley, a Pyramid Global Hospitality property, seeks a Night Auditor to greet guests, register arrivals, and become... ...emphasizes accuracy, guest empathy, and a smooth operation of front desk tasks. The ideal candidate will bring attention to detail, excellent...Night shift
Snow King
Berkeley, CA5 days ago - ...and industrial operators across the country to protect critical infrastructure around the clock. We moved into our current West Berkeley facility in 2022 and recorded record revenue in 2025. We are a small, tight-knit team that takes pride in what we build. If you...Permanent employmentFull timePart timeRemote workShift work
- ...Enthusiastic about working for Backroads and have a passion for active travel and the outdoors. Work environment: ~ On-Site, Berkeley, CA ~4 days in-office, 1 day work from home (Wednesdays) About the Department: The Hotel Operations team is part of our greater...Contract workWork from home
- The University of California - Riverside Police Department is seeking an Administrative Operations Manager to supervise and coordinate the department's administrative services, including executive support, payroll, purchasing, budgeting, and records management. The role...
University of California , Riverside
Oakland, CA5 days ago $20 - $27 per hour
Technical Recruiter @ Take2 Consulting, LLC | Talent Acquisition Overview This position involves performing office administration, contract management, and facility operations activities to support civil engineering projects related to property support and asset management...Contract workWork at officeTake2 Consulting LLC
Oakland, CA5 days ago- Our Mission: Touching lives for the better Our Vision: Touching lived by being the first choice for bargain-minded consumers in the U.S. About the Team: Our Grocery Outlet Office Services team mission is to provide excellent customer service and create an environment that...Work at office3 days per week
Grocery Outlet
Emeryville, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Agent - Doubletree by Hilton Berkeley Marina. Be the first to apply!
Related searches
- cardiology receptionist Berkeley, CA
- desk receptionist Berkeley, CA
- assisted living receptionist Berkeley, CA
- time receptionist Berkeley, CA
- urgent care receptionist Berkeley, CA
- nursing home receptionist Berkeley, CA
- receptionist part time weekends Berkeley, CA
- dispensary receptionist Berkeley, CA
- hr receptionist Berkeley, CA
- insurance receptionist Berkeley, CA