Major Incident Manager

Yochana

Wilmington, DE

Major Incident Manager

Location: Wilmington, Delaware (Remote Position)

Job Type: Full time position

Interview process: Team Interview

Shift Timings: Mon - Thu (11:00pm EST- 09:00am EST) shift with Fri, Sat & Sun week offs

Job Description:

Candidate must be local to Wilmington, Delaware
Minimum of 3+ years experience as a Major Incident Manager
Experienced in reviewing proposed major incidents, assessing criticality and business impact
Experience in facilitating high severity incident bridge calls
Engage and escalate to needed individual/ resource teams
Working knowledge of IT Service Management tools
Document activities and discussion during major incidents.

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Vacancy posted 3 days ago

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