UKG Pro Analyst

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

We're looking for a skilled UKG Pro Analyst to join our People Systems team — someone who knows the platform inside and out and genuinely enjoys helping people get the most out of it. You'll be the go-to resource for day-to-day system support, report building, and configuration, keeping our HR operations running smoothly and our internal customers well taken care of.

What you'll do

• Serve as the primary UKG Pro subject matter expert for the People Ops team — fielding requests, troubleshooting issues, and delivering timely, high-quality support

• Manage and triage incoming People Systems requests through Jira, ensuring tickets are prioritized, tracked, and resolved with clear communication back to stakeholders

• Build, maintain, and enhance reports and dashboards in UKG Pro to support HR, Finance, and business leaders

• Configure and maintain UKG Pro modules including core HR, timekeeping, accruals, and scheduling

• Document system processes, configuration changes, and reporting standards to support a scalable, well-governed environment

• Partner with the broader People Ops team to identify recurring issues and address root causes — not just symptoms

What we're looking for

• 3-5 years of hands-on UKG Pro experience, with strong proficiency in report building (Cognos or UKG Reporting) and system configuration

• Experience managing incoming requests through a ticketing system (Jira or similar preferred)

• A customer-first mindset — you're responsive, clear, and patient with stakeholders at all levels

• Strong attention to detail and a track record of maintaining data integrity (experience with SOX audit controls preferred)

• Ability to manage competing priorities without dropping the ball on the day-to-day

• Clear, confident communicator — in writing and in person

Why Dandy

People Systems is the backbone of how Dandy's team operates. In this role, you'll have real ownership over a critical platform, close relationships across the business, and a team that values doing the work well.