OMHC Administrative Assistant/ Customer Service

Customer Service Position

Arundel Lodge, Inc is a non-profit organization that works toward a world where behavioral health disorders are not a limit to achieving a meaningful life in the community. We envision being an essential member of a community network that helps prevent behavioral health disorders and provides the care and support people need to lead healthy, productive lives.

The primary responsibilities for the Customer Service position are:

• Greet guests/patients
• Process referrals of OMHC services
• Collect personal information for new patients and input data into Credible Scheduling (in person at desk and via telephone)
• Collect co-pays for services
• Answer phones, check voicemails on clinic line
• Assume other administrative duties as needed
• Assist clinic staff with tracking clients/caseloads
• Assist clinic staff with tracking client caseloads, and other admin duties

Position is eligible for health, dental, vision, paid time off, sick leave, and holidays

$18 - $18 an hour

Qualifications: Previous work experience in a medical office with medical records. Previous education or experience with mental health a plus! Must have high school diploma or equivalent.

Full-time Position hours: 8am or 9am- 5pm

Full time employees are eligible for health, dental, and vision insurance. We offer 401K retirement plan, paid time off, and sick leave