Senior Community Volunteer Engagement Lead

Job Description The Community Volunteer Engagement Senior Specialist mobilizes regional teams of volunteers to deliver impactful mission across Red Cross lines of service. This role will grow local community volunteer capacity and design new volunteer opportunities to meet mission, community, and evolving volunteer needs. This person will work as a player/coach directly engaging volunteers in their assigned jurisdictions and supporting volunteers and volunteer specialists across the region to meet mission needs in their areas. Key Responsibilities Manage the Community Volunteer Workforce Liaise with community programming leads (EDs and CVLs) to understand and meet workforce needs Community Services Volunteer management Create visibility and engagement of internal volunteers, youth groups, and partners in chapter opportunities Opportunity Design Manage the VS workforce systems and processes to ensure recurrent and one-time community services are staffed fully Serve as a subject matter expert in the design of volunteer opportunities to best meet the needs of the community, organization and volunteer Continuous Improvement Data and reporting on Community Services volunteer impact Program and process improvement Volunteer and Employee Matrixed Management Directly lead teams of volunteers locally and regionally Support peers across the region who may lead local community volunteer teams Qualifications Education: Bachelor’s degree in human resources, organizational development, public administration, or related field. Experience: 5 years in workforce planning, strategy, or volunteer management; experience in nonprofit or mission-driven organizations preferred. Skills: Strong volunteer management and team development skills; ability to translate requests and ideas into actionable plans and processes; excellent communication and collaboration abilities; ability to work within matrix environments and manage ambiguity, proficiency in Microsoft Office and workforce analytics tools. Other Requirements Ability to travel as needed and respond during major disasters. Familiarity with volunteer engagement models and workforce development best practices. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined. Benefits For You Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Equal Opportunity The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. American Red Cross is proud to be an EONS partner and share employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most‑needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights. Apply now! Make your career a force for good. #J-18808-Ljbffr American Red Cross