Assistant Manager

We’re looking for a motivated Assistant Restaurant General Manager to lead our team and get outstanding guest experience! Key Responsibilities Guarantees 100% satisfaction for every LJS guest. Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied. Inspires and motivates Crew Members and restaurant management to exceed performance expectations. Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback. Ensures optimal staffing levels to consistently meet guest service needs. Fosters a culture of teamwork, respect, and accountability among all Crew Members and management. Commits to delivering positive engagement during every guest interaction. Ensures all ingredients and menu items are properly stored, handled, prepared, and presented with the highest standards of food safety, accuracy, and quality. Drives profitability by effectively managing product projections and minimizing waste. Delivers a \"come-back quality\" experience through outstanding service and flavor. Maintains a clean, safe, and welcoming environment for both guests and team members. Role Requirements Must be 18 years of age or older High School Diploma or Equivalent Minimum of 3 months’ experience performing as a Shift Manager Pass the Assistant General Manager Readiness Checklist Available to work the required minimum of 40 hours per week Must have reliable transportation and ability to work nights and weekends Valid Driver’s License required Take absolute pride in everything you do Value customer service and hold the ability to positively impact guests' experience Work well in a fast-paced environment Practice high quality food and cleanliness standards Bring an upbeat energy and positive attitude to the team Has a commitment to timeliness and a sense of urgency Ability to read and interpret a variety of instructions furnished in written, oral, diagram and schedule form Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals computing rate, ration, and percent Ability to solve practical problems and deal with a variety of variables in situations where minimal standardization exists Physical Demands Regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. Frequently required to handle, feel and reach with hands and arms. Occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus. Occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate. Ability to meet deadlines and adapt to changing priorities. Intermittent travel may be required for training, regional support, etc. #J-18808-Ljbffr