IT Coordinator - Enterprise Programs

Come join our team! Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. About The Position The Prince George's County Department of Public Works & Transportation (DPW&T) is currently seeking a highly qualified applicant to fill a IT Coordinator -Enterprise Programs position (Information Technology Project Coordinator 3G) grade G24 in the Office of the Director. Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration. About the Position: This is senior professional, technical, and administrative work in planning the implementation of information systems for assigned County departments. Incumbent in this role provides information technology solutions to county departments. Assignments extend to providing recommendations to the user agencies; project planning through completion; troubleshooting problems of a technical and administrative nature to ensure smooth operations; coordinating project and process performance and development. Work is performed under general supervision of a higher-level Information Technology Project Coordinator or supervisor, while exercising a high degree of independence and is evaluated through conferences, reports, and the effectiveness with which departmental objectives are met. About The Agency The Department of Public Works and Transportation (DPW&T) is responsible for nearly 2,000 miles of County-maintained roadways that range from rural to urban classifications. The transportation infrastructure includes 900 bridges, as well as shoulders, sidewalks, curbs/gutters, stormwater management facilities, driveway aprons and nearly 3,000 acres of grassy area -- all of which are maintained by staff of the Department. DPW&T’s workforce keeps the County’s various services moving by performing a myriad of activities which include removing snow and ice from County-maintained roadways, upgrading traffic signals, installing streetlights, clearing fallen trees, unclogging drainage inlets and maintaining stormwater management facilities, as well as performing roadway repairs ranging from potholes and sidewalk trip hazards to bridge repairs and resurfacing projects and more. Examples of Work Coordinate and manage information technology projects and programs from initiation through completion, ensuring milestones, timelines, deliverables, and project objectives are achieved. Monitor project performance, prepare status reports, identify risks, and provide timely updates and recommendations to leadership. Develop and maintain project documentation, including project charters, schedules, action logs, meeting records, and related project artifacts. Coordinate executive meetings, cross-functional workgroups, workshops, and special events; prepare agendas, document meeting outcomes, and track action items through completion. Provide administrative and programmatic support to executive leadership, including calendar management, correspondence preparation, and records management. Collaborate with County departments and local, state, and federal agencies to support information technology initiatives and enterprise programs. Recommend and implement project management practices, processes, and procedures that improve operational efficiency and align with industry best practices. Support IT governance, compliance, and oversight activities by maintaining tracking systems for executive initiatives, audits, legislation, policy actions, and special projects. Monitor compliance with County policies, standards, and procedures; identify and elevate compliance concerns for resolution. Maintain configuration management records and governance documentation related to enterprise applications and information systems. Assist in evaluating and recommending technology upgrades, system replacements, and process automation opportunities to improve business operations. Provide technical support and troubleshooting assistance for enterprise applications, data systems, reporting tools, and related technology platforms. Support user account administration and access management for enterprise systems, including Microsoft 365, SharePoint, Computerized Maintenance Management Systems (CMMS), Supervisory Control and Data Acquisition (SCADA), and other business applications. Develop, update, and deliver end-user training materials, instructional guides, and technology training sessions to support system adoption and user success. Compile project reports, coordinate schedules, facilitate project meetings, and assist in resolving technical and administrative issues. Serve as a liaison between leadership, staff, vendors, and stakeholders to ensure effective communication and coordination of technology initiatives. Promote standardized business processes, workflows, documentation practices, and communication protocols across organizational units. Prepare presentations, reports, briefing materials, and correspondence to support executive leadership, project initiatives, and strategic technology programs. Participate as a critical/essential employee in emergency operations, including the Department #J-18808-Ljbffr Prince George's County Public Schools