CCSI Systems Senior Engineer

Responsibilities

• Support deployment, operation, and improvement of AI-enabled platforms and large language model services using Azure-native capabilities.
• Engineer and operate cloud platforms across Azure, AWS, and GCP, including monitoring, performance remediation, reliability, cost optimization, scalability, security, and compliance.
• Implement and maintain GitHub-based GitOps CI/CD workflows using GitHub Actions and/or Azure DevOps.
• Author and maintain Terraform-based infrastructure as code using Terraform, ARM, Bicep, JSON, and PowerShell.
• Deploy, administer, troubleshoot, and integrate containerized workloads and cloud-native platforms into CI/CD and GitOps processes.
• Provide day-to-day technical support for cloud platforms, SaaS services, and enterprise systems, including 24x7x365 production support.
• Maintain architecture diagrams, runbooks, and operational procedures and collaborate with architecture, security, and operations teams.
• Communicate platform health, incidents, and operational activities to stakeholders and leadership.

Requirements

• Bachelor's degree in Computer Science, Management Information Systems, or a related field is preferred; equivalent experience may be considered in lieu of a degree.
• At least three years of progressive experience supporting and operating cloud platforms, preferably in a Microsoft Azure-centric environment.
• Hands-on experience supporting AI-enabled or data-intensive platforms, including exposure to Azure AI or LLM services.
• Practical experience with Terraform and infrastructure as code for multi-environment deployments.
• Experience using GitHub for source control and CI/CD, with exposure to GitOps workflows.
• Experience supporting containerized workloads and cloud-native application platforms.
• Exposure to Microsoft Fabric or Databricks is preferred.
• Familiarity with AWS and/or GCP is a plus.
• Experience in production-oriented service environments, including on-call or 24x7 support models.
• Strong analytical, technical, problem-solving, organizational, communication, judgment, and stakeholder-management skills.
• Willingness to work outside normal U.S. business hours as project and operational needs arise.

Benefits

• Health, vision, dental, disability, 401(k), tuition reimbursement, identity theft protection, and mental wellness benefits are provided.
• Paid leave includes vacation/personal time beginning at 7.34 hours per pay period, up to 80 hours of annual sick time, parental leave, and twelve holidays.
• The role is hybrid in Southfield, Chicago, Dallas/Houston, or New York, with in-office work Tuesday through Thursday and remote work options Monday and Friday.
• Core working hours are generally 8:30 AM to 5:30 PM Monday through Friday.
• Paid relocation is not available.