Senior People and Culture Manager

Senior Manager, People & Culture

ABOUT US


Our client is a top fashion and lifestyle brand with high-growth categories across Women, Men, Kids, and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide.


ROLE OVERVIEW


The Senior People & Culture Manager (SPCM) position is responsible for aligning business objectives with employees and leaders supporting designated client groups. The SPCM is responsible for leading, implementing and delivering HR initiatives and will act as a change agent. This role works collaboratively with management to lead strategic people priorities and solutions that accelerate the achievement of business plans through organizational effectiveness.


RESPONSIBILITIES

• Act as a frontline thought partner to dedicated leaders on all aspects of the employee experience: full employee life cycle, talent onboarding, change management, employee engagement initiatives, performance management, career development, employee relations, off-boarding, etc.
• Own the employee experience through the implementation of robust organizational onboarding strategies (e.g., stay interviews, check-ins, focus groups, employee engagement surveys) that measure employee satisfaction and morale; analyze results and provide recommendations to management for action plans to improve culture and boost retention rates.
• Provide day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions); work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Facilitate compliance-based training locally to new and emerging leaders to help navigate the legal landscape of becoming a leader and proactively mitigate risk (e.g., wage and hour, coaching/counseling, IP/ADA process, LOA administration, investigations, and offboarding).
• Partner with dedicated client groups to consult and administer the LOA and IP/ADA process from beginning to end, in close partnership with internal team and local management.
• Plan, coordinate and execute employee engagement initiatives and activities that foster a positive workplace culture and enhance employee morale.
• Assist in the facilitation of annual open enrollment for company benefit plans; provide field assistance to employees with questions or concerns related to benefit programs; act as liaison with the benefits team for complex inquiries.
• Interpret human resources policy to local management; ensure regulatory compliance with legal requirements pertinent to the day-to-day management of dedicated client groups in collaboration with senior HR leadership.
• Interact effectively, professionally, confidentially, and diplomatically in all employee relations, always projecting a professional image in keeping with company goals and objectives while exercising the highest degree of confidentiality and professionalism.


ROLE REQUIREMENTS

• 10+ years of Human Resources experience.
• Bachelor's degree required; MBA or master's in industrial relations or human resources management is preferred.
• SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) credentials are highly desirable.
• Excellent communication skills, both verbal and written.
• Strong understanding of Human Resources concepts, practices, programs, and methodologies.
• Strong ability to work as a team with a result-driven approach in a fast-paced environment.
• Self-driven, analytical thinker with effective organizational and planning skills.
• Ability to maintain a high degree of professionalism while interfacing with all levels of the organization as a primary point of contact for the team.
• Schedule: Monday - Friday | Core Business Hours (typically 9:00 am to 6:00 pm) | Onsite.


FUNCTIONAL COMPETENCIES


Candidates must perform at the appropriate level for the organization's core competencies and leadership competencies (if applicable).


Competencies include:

• Problem Solving/Analysis
• Data Driven
• Critical Thinking
• Relationship-building Skills
• Communication Proficiency
• Decision Making
• Resourcefulness
• Interpersonal Skills
• Leadership Coaching Skills


BENEFITS

• New state-of-the-art HQ upcoming in 2025.
• Formalized career paths for continued professional growth.
• Flexible Paid Time Off (PTO).
• Comprehensive health insurance across Medical, Dental and Vision.
• 401 (k) match, with immediate vesting upon eligibility.
• Weekly catered lunches and fully stocked kitchen pantry.
• Opportunities to travel for trade shows and vendor meetings.
• Summer Fridays early departure.
• Team bonding events and programs.
• Attractive employee discounts.