Customer Advisor Team Lead — Accessibility Program

CSD seeks a Customer Advisor Supervisor to oversee the daily operations of the Customer Advisors team within the Deaf and Disabled Telecommunications Program in California. You will lead a statewide, remote team, ensure privacy, security, and regulatory compliance, and drive service quality through coaching and performance reviews. Key duties include organizing training, scheduling, reporting team performance to senior management, and coordinating with Field Operations to align customer service #J-18808-Ljbffr CSD